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Inside Sales Coordinator
- Casper, Wyoming, United States
- Casper, Wyoming, United States
À propos
Schedule Monday to Friday - 8:00 AM to 5:00 PM; overtime as needed; after hours on-call rotational schedule.
Top Skills Required
Must have ERP experience (SAP, JDE, Oracle, etc.)
Must have previous forklift driving experience (sit down propane/standup electric)
Must have mechanical aptitude
Must be an excellent communicator (verbal and written)
Must be a quick learner
Facility/Group Specific Responsibilities
Identify parts and part numbers customers are requesting.
Process customer inquiries, submit quotations in a timely fashion, and process sales orders.
Generate sales orders from telephone calls, fax, and e-mail requests.
Monitor the flow of documentation and products to ensure products are received by the warehouse personnel in a timely manner.
Ensure orders are professionally handled by working closely with the warehouse, buyer, manufacturer, customer, and the customer's freight forwarder.
Follow up on the order status and update customers.
Work closely with the warehouse in preparation of shipping documents, etc.
Work closely with other team members and ensure customers get quotes properly reflecting the Company's integrity and consistency.
Ensure quotation and order files are well maintained with the necessary info, per company policies and procedures.
Responsible for receiving and shipping products related to customer orders and internal requests for parts and equipment.
Will be responsible for accurately receiving, running the reservations, picking, and packing orders, labeling, inventory control, cycle count, and all other general duties.
Material handling — moving material including the use of a reach truck or forklift.
Participate in shop inspections/investigations; including warehouse, environment, equipment and HSE incidents.
Other duties as assigned.
Education & Experience Qualifications
Possess a high school diploma or GED (highly preferred).
Microsoft Office experience is required.
SAP or Oracle ERP experience is preferred.
Minimum of 2 years of customer service experience required.
Forklift and Reach Truck operating experience required.
Warehouse experience required.
Knowledge of oilfield equipment preferred.
Ability to read and understand drawings and prints is preferred.
Ability to lift up to 50 lbs. is required.
Job Requirements
Overtime may be required.
On-call rotation is required.
Excellent oral and written communication skills.
Ability to multitask with a strong attention to detail and accuracy.
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Compétences linguistiques
- English
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