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  • Emplois similaires à : Lead Sales Associate
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Lead Sales Associate/Membership AdvisorScenthound Petaluma, CA • Petaluma, California, United States
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Lead Sales Associate/Membership Advisor

Scenthound Petaluma, CA
  • US
    Petaluma, California, United States
  • US
    Petaluma, California, United States
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À propos

Benefits
401(k) matching Bonus based on performance Competitive salary Employee discounts Opportunity for advancement Paid time off Training & development Perks and Benefits
Direct career growth path to Management positions (Asst. Manager, Manager) and additional options Competitive hourly base pay, plus tips; sales bonuses Medical, dental, and vision insurance benefits Merit-based pay increases Paid Vacation Complimentary service membership About the Position
The Dog Wellness Advocate is a key position at Scenthound, focused on selling memberships while providing exceptional service to every customer. Position Requirements
Sales experience and confidence (membership sales are highly valued!) Customer service experience (retail, restaurant) Computer/ Technology proficiency A passion for dogs and dog health & wellness! Reliable transportation Willingness to work in a smoke-free environment Who We Are Looking For
We are searching for a goal-oriented team member who has a passion for sales and customer service! A successful Dog Wellness Advocate is outgoing, self-motivated, an independent problem solver, and a compassionate dog lover! We are looking for a motivated team member who wants to advance their career through our training path to become a Scenthound Manager! Tasks
Drive membership sales through health and wellness education Drive key performance indicators – average ticket price and rebook ratio – through memberships, service add-ons, and retail sales Develop membership leads; Follow up with potential members Answer phone calls, schedule customer appointments, manage customer profiles and records Manage cash drawer – responsible for daily cash handling Manage customer expectations; Resolve customer concerns; Retain memberships Adhere to Scenthound sanitary and cleaning practices – keep the reception area clean and presentable Perform other tasks and duties as assigned by the Scenter Manager Skills and Abilities
Confidence in selling services and products Ability to connect with customers (both canine and human!) and provide outstanding customer service Ability to learn our products and services to educate the dog parents; speak to our values and culture as the basis for our services Effective communication with team members and dog parents (in person and on the phone) Independently solve problems using Scenthound values and culture as a guide Attention to detail Time-management; Scheduling appointments efficiently Accountability; hold oneself and others to Scenthound standards The Dog Wellness Advocate pay range for this position is from $20 to $25 per hour. The exact rate of pay will be based on experience level, tips, and monthly bonuses dependent on predetermined metrics.
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  • Petaluma, California, United States

Compétences linguistiques

  • English
Avis aux utilisateurs

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