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General Manager
- Milwaukee, Wisconsin, United States
- Milwaukee, Wisconsin, United States
À propos
Join Delta Sky Lounge MKE as a General Manager where careers take flight! This isn't just a jobit's a chance to redefine hospitality at the prestigious Delta Sky Lounge MKE. As General Manager, you'll partner closely with the Director of Food and Beverage to orchestrate seamless operations and create unforgettable moments for our Delta airlines guests.
Key Responsibilities:
- Lead the FOH and BOH food and beverage daily operations, ensuring an exceptional guest experience and unparalleled food & beverage offerings
- Mentor and develop a passionate, dedicated, and diligent guest-focused team
- Ensure compliance with Compass-established policies and procedures
- Maintain food cost while ensuring quality standards are consistently met (in an a la carte dining environment)
- Establish and maintain exceptional, impactful rapport with staff, clients, guests, and other departments
- Manage financial reporting for all areas including financial reporting with sales reports P&L reports, writing, and adhering to annual budgets and cash handling
- Consult with the culinary team to ensure recipes are followed and food is up to our standards
- Perform related duties and special projects as assigned
Preferred Qualifications:
- 5+ years' experience in hotels, restaurants, or resorts (Forbes 5-star service standards preferred).
- Proven success in developing and leading a high-impact team (hiring, mentoring, and performance management)
- Excellent leadership and organizational skills, flexible and adaptable to constant changes, and must possess attention to detail
- Supervisory, scheduling, training, and coaching skills
- Effective problem-solving and conflict-management skills
- Ability to multi-task as well as stay on task and concentrate with constant interruptions
- Monitor food purchasing, food and beverage costs, preparation, and production. and inventory control
- Prepare and monitor budgets, flash reports, financial targets, and forecasts
- Must be knowledgeable on HACCP controls along with proper storage and use of food
- Monitor compliance with health and fire regulations regarding food preparation and serving
- Review work procedures and operational problems in order to determine ways to improve service, performance, and/or safety.
- Excellent communication skills both written and verbal
- Exceptional business etiquette and client relations
- Manages time effectively and prioritizes tasks to meet deadlines
- Manager ServSafe (or equivalent) and RBS Certification a plus
Apply to Eurest today! Eurest is a member of Compass Group USA. Associates at Eurest are offered many fantastic benefits including medical, dental, vision, life insurance, disability insurance, retirement plan, paid time off, holiday time off, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, commuter benefits, employee assistance program, flexible spending accounts, paid parental leave, and personal leave.
Compass Group is an equal opportunity employer. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Applications are accepted on an ongoing basis.
Compétences linguistiques
- English
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