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Systems Administrator - Data Analytics
- West Palm Beach, Florida, United States
- West Palm Beach, Florida, United States
À propos
Administer and maintain royalty system platforms (SiteZeus, AIM, Antera, FranPos or similar)
Configure royalty structures, fee schedules, and franchisee profiles
Troubleshoot system issues and coordinate with internal IT and external vendors
Support system updates, enhancements, and testing
Develop and maintain dashboards and recurring reports (royalty collections, trends, aging, performance metrics or similar)
Analyze franchisee data to identify trends, risks, and opportunities
Ensure the accuracy of royalty calculations and reporting
Investigate and resolve discrepancies in franchisee reporting
Support audits and compliance initiatives
Enhance automation of data collection and reporting workflows
Document system processes and standard operating procedures
Provide system training and support
Act as a key liaison between teams and vendors
Qualifications Bachelor's degree (B. A., B.B.A., or B.S.) or equivalent from four‑year college or university; or associate’s degree (A. A. or A.S.) or equivalent from two‑year college or technical school; or one to three years related experience and/or training; or equivalent combination of education and experience.
To perform this job successfully, an individual should have strong working knowledge of Microsoft Office Suite, Advanced proficiency in Microsoft Excel, experience with BI tools (Power BI or similar), Internet Explorer or Google Chrome, Customer Relationship Management systems, and scheduling software.
Analytical mindset with strong business acumen. Systems‑thinking approach to problem solving. Ability to manage multiple priorities in a fast‑paced environment. Continuous improvement and automation mindset.
Strong analytical, problem‑solving and reconciliation skills. High attention to detail and accuracy.
Additional Information Once you become part of our amazing team of winners you’ll enjoy:
Competitive compensation
Comprehensive training to hone your skills at our headquarters
Travel opportunities
Medical, Dental, Vision, and Life insurance coverage
Short- and Long-term disability insurance
Generous time off and paid Holidays
401(k) plan with company match
Employee Development Programs
Social gatherings and team building activities
Leadership workshops for personal development
Recognition for our top performers
Philanthropy – a chance to give back to the community
Join us at United Franchise Group – a global leader for entrepreneurs!
Apply today!
All your information will be kept confidential according to EEO guidelines.
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Compétences linguistiques
- English
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