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Patient Care Associate
- West Reading, Pennsylvania, United States
- West Reading, Pennsylvania, United States
À propos
We are currently seeking a personable, energetic, professional Patient Care Associate to join our outstanding team! The Patient Care Associate is responsible for the Front Desk and greeting the patients as they enter the practice, check-in, check-out, scheduling, and other administrative tasks. ResponsibilitiesWhat You Will Do:
Greeting patients professionally, both in person and on the phone Quickly answering or properly referring questions and issues Optimizing provider schedules and patient satisfaction with efficient scheduling Notifying providers of patient arrivals Comforting patients by anticipating anxieties and effectively answering questions Ensuring availability of treatment information by retrieving and updating patient records Verifying financial records and collecting patient charges while filing and expediting third-party claims Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders
Provide excellent customer service QualificationsWhat You Will Bring:
High School diploma or GED equivalent is required Detail-oriented and ability to multitask Exceptional customer service skills. Ability to perform in a fast-paced environment. Exceptional communication skills, both oral and written. Knowledge of MS Office. Knowledge of electronic medical records software is a plus. Experience in healthcare is preferred but not required. We are willing to train the right candidate. Bi-lingual English/Spanish a plus What we offer:
Competitive compensation package Excellent comprehensive benefits 401(K) Significant eye care discounts Continuing education allowances Career growth and development PTO and holidays off
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Compétences linguistiques
- English
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