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Inside Sales/Customer Support- Summer Contract
- Thunder Bay, Ontario, Canada
- Thunder Bay, Ontario, Canada
À propos
The Opportunity
Obtaining and up-selling parts, creating customer satisfaction and adding value to the customer’s buying experience. Shipping and Receiving.
The Role
Develop and maintain confidential client information utilizing Wajax’s CRM software.
Manages Customer Satisfaction with all existing customers by delivering the utmost in customer
service.
Determine customer requirements and expectations to recommend specific products and
solutions.
Shipping/Receiving
Respond to customers via phone, fax or email for quotes, purchases, etc. in a timely
manner after hours on call rotation.
The Candidate
- Technical, electromechanical, or post-secondary diploma related to the industrial field or equivalent experience.
- Working knowledge of Microsoft Office, including Outlook, Excel, Word and PowerPoint, CRM (Salesforce
preferred), completion of ongoing product training - Responsible and adaptable
- Problem solving skills
- Results-oriented and willingness to always offer superior service
- Demonstrated skills in planning and organization of work
- Good team spirit
The Company
Since 1858, Wajax has been a leading industrial products and solutions provider continually innovating to serve Canadian industry coast-to-coast. We work in an extensive range of industries and core sectors of the Canadian economy including energy and renewables, food and beverage, construction, industrial/commercial, transportation, forestry, mining, metal processing, and oil and gas - to name a few. Everything we do is powered by people passionate about making a difference and who are dedicated to driving Canadian industry forward. People who provide the experience and expertise that support the industries that build our cities, power our businesses, put a roof over our heads and food on our tables.
Wajax offers a total compensation package that includes competitive pay, comprehensive benefits, learning and development, as well as some unique additional “perks.”
Highlights include:
- Competitive health and dental benefits with no waiting period for eligibility (100% employer paid premiums), plus health spending account.
- Wajax led e-learning, and product training through industry leading manufacturers.
- Exclusive discounts with a variety of manufacturers and service providers such as Ford, GM, Chrysler, Dell, TELUS, a group mortgage, home & auto insurance program, pet insurance, footwear & workwear, fitness membership, perkopolis, and more.
- Recognition program where points are earned for merchandise or gift certificates, plus cash awards.
- Award-Winning Health and Wellness Program.
By working with Wajax, you become part of an inclusive and diverse team that is dedicated to innovation and teamwork. We are committed to employing a workforce that is representative of the diverse communities across Canada in which we do business. As an equal opportunity employer, please inform us if any accommodation is required if contacted for an interview.
Compensation:
Base pay $60, ,000.00 per annum plus quarterly Bonus Plan. Pay may vary based on skills, expertise, and performance, and is a component of the total rewards package.
This is a current replacement vacancy.
Wajax does not use AI powered recruitment processes.
As a condition of employment, final candidates will be subject to pre-screening.
\\ Together we get more done.
Compétences linguistiques
- English
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