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Area Transient Sales Coordinator
- Savannah, Georgia, United States
- Savannah, Georgia, United States
À propos
LEFT LANE's flagship property is Hotel Bardo Savannah , named one of the best hotels in the world in 2024 by Travel + Leisure and Conde Nast Traveler. Hotel Bardo team member benefits include PTO and paid holidays, 401k matching, health and telehealth benefits, discounts on resort offerings like rooms, dining, shop and spa, complimentary onsite fitness classes, complimentary meals in our team member café and more.
About the role This role focuses on transient (individual) business, including leisure travelers, corporate accounts, entertainment/film and travel advisors. If you enjoy working behind the scenes to support revenue, stay organized, and interact with high‑end clients, this is a great opportunity to grow in luxury hospitality sales.
What you'll do
Manage and coordinate luxury consortia reservations and amenities
Maintain relationships and communication with travel advisors and preferred partner agencies
Ensure accurate rate loading, amenities, VIP notes, and commission tracking
Assist with pre‑arrival planning for high‑value guests and VIP travelers
Monitor rooming lists, reservation modifications, and special requests
Support Familiarization Experience logistics and itinerary
Assist in planning and coordinating quarterly corporate mixers and "Company of the Month" initiatives to support client engagement and relationship development
Entertainment & Production Support
Coordinate transient entertainment reservations for production crews, talent, and executives
Manage direct billing requirements, tax exemptions, and PO follow‑up
Serve as the liaison between the VIP/Guest Experience Team and production coordinators, ensuring seamless communication regarding arrivals, room changes, extensions, and special accommodation.
Ensure accurate routing instructions and billing set up prior to arrival
Support last‑minute reservation adjustments common within entertainment travel
Reservation & Operational Coordination
Serve as liaison between sales, reservations, revenue management, and front office
Assist with inventory management communication and transient booking oversight
Handle reservation audits, confirmations, upgrades, and rooming accuracy
Coordinate VIP arrivals and special accommodations with hotel operations teams
Maintain detailed account and guest profile notes within CRM/PMS systems
Prepare weekly production reports and account summaries
Assist with transient sales tracking, forecasting, and reporting
Maintain account files, contracts, and billing documentation
Support prospecting efforts and client follow‑up
Assist with site visits, familiarization tours, and partner events
Qualifications
1–2 years of hotel or hospitality experience (sales, reservations, or front office is a plus)
Strong organization and attention to detail
Comfortable working with systems like Opera PMS or Cloud, Powerpoint and Excel
Clear, professional communication skills
Ability to multitask and stay on top of deadlines
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Compétences linguistiques
- English
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