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Quality Assurance Lead
- Raleigh, North Carolina, United States
- Raleigh, North Carolina, United States
À propos
Pay Rate: $25
1st shift - 6:30am to 3:00pm
This role is responsible for ensuring customer orders are completed accurately, defects are identified and corrected, and operational processes consistently meet Lenovo and customer standards. You'll lead quality audits, investigate errors, perform root cause analysis, implement corrective actions, track quality metrics, and drive continuous improvement across configuration, imaging, inventory, packaging, shipping, and returns operations.
Key Responsibilities
Lead quality audits and process evaluations
Investigate defects, customer complaints, and operational errors
Perform Root Cause Analysis (RCA) and implement CAPA plans
Track quality KPIs including defect rates, inventory accuracy, rework, and customer complaints
Improve SOPs, training programs, and operational processes
Partner with Operations, Engineering, Inventory, and Logistics teams
Drive continuous improvement and quality initiatives
Ensure compliance with Lenovo standards and customer requirements
What We’re Looking For
Experience in Quality Assurance, Manufacturing, Supply Chain, Logistics, or Operations
Experience leading audits and process reviews
Strong RCA and problem-solving skills
Experience implementing corrective actions and process improvements
Strong Excel and reporting skills
Leadership experience and ability to influence cross-functional teams
Bonus Points
IT hardware, fulfillment, configuration, or logistics experience
Lean Manufacturing or Six Sigma experience
Quality systems and audit program experience
Continuous Improvement leadership
Sirius Staffing is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to characteristics such as race, color, national origin, religion, gender, age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity, or any other status protected by law.
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Compétences linguistiques
- English
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