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Business Analyst
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Business Analyst
- Detroit, Michigan, United States
- Detroit, Michigan, United States
Ă€ propos
Top Three Skills/Experience
Highly organized, self‑starter with proven ability to produce high quality output required 3+ years.
3 years doing business consulting, analysis, strategic thinking
3 years proficiency in Word, Excel, Power Point, Visio, MS Project
Required Skills/Experience
In-depth knowledge of business operations, systems requirements and IT processes required.
Excellent analytical, technical, interpersonal and communication skills required.
Preferred Skills/Experience
Ability to work effectively with multiple internal clients and to handle multiple projects and implementation timeframes with minimal supervision required
Cisco Unified Contact Center
Excellent interpersonal skills necessary to interact with all levels of all personnel
Qualifications Ideal candidate will fully demonstrate capability to translate business requirements into technical requirements. He/she must have excellent verbal and written communication skills. Must be extremely proficient in MS Office suite; especially Word and Excel. Resource may be requested to travel between Southfield and Detroit occasionally.
Additional Information UCCE or Cisco Contact Center experience is highly desired
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Compétences linguistiques
- English
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