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  • Emplois similaires à : Medical Support Assistant (Advanced)
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Medical Support Assistant (Advanced)US Department of Veterans AffairsDover, Delaware, United States
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Medical Support Assistant (Advanced)

US Department of Veterans Affairs
  • US
    Dover, Delaware, United States
  • US
    Dover, Delaware, United States

À propos

Medical Support Assistant

Duties of a Medical Support Assistant (Advanced) include but are not limited to:

  • Typing, filing, data entry, scheduling appointments and tests.
  • Ensuring transfer of medical records from and to the VAMC and other facilities.
  • Scheduling patients' appointments and/or consults.
  • Tracking patients' appointment status in the community and maintaining spreadsheets to validate data tracking.
  • Researching and maintaining an updated database of community medical services to assist Veterans with locating medical care in the community.

Health Administration Service (HAS):

  • Screens/receive phone calls in a courteous and timely manner, determine the nature of request and provide the information desired using privacy rules and established clinic processes.
  • Utilizes call lists and telephones Veterans to pre-register them before their scheduled visits.
  • Collects and updates insurance information from Veterans, family members and other eligible patients.
  • Promotes Veterans registration for and utilization of MyHealthyVet (MHV).
  • Communicates and interacts with patients in a manner which is appropriate to cognitive, emotional, and chronological maturation needs of the adult and/or geriatric patient.

Work Schedule: Monday - Friday, 8:00 a.m. - 4:30 p.m.

Telework: Not Available.

Virtual: This is not a virtual position.

Functional Statement #: 05668-F / 05605-F

Relocation/Recruitment Incentives: Not Authorized.

Permanent Change of Station (PCS): Not Authorized.

  • Dover, Delaware, United States

Compétences linguistiques

  • English
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