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Breakfast Operations & Lounge Manager (m/w/d) für unser Retreat
- Germany
- Germany
À propos
Escape. Unwind. Recharge.
Ruhe und Gelassenheit in einem Luxury Retreat und Hideaway inmitten unberührter Natur. Der Klang der Stille und rauschender Bäche in den Bergen. Entspannung in sechs Spas für Erwachsene und Familien. Yoga, Gaga, Dance, Taiji und Pilates Retreats. Neue Energie beim Sport in der Kraftquelle Alpen. Ikigai mit zwei Michelin-Sternen. Und darüber hinaus, das Gefühl von Ewigkeit in Konzerten und Festivals mit den großen Künstlern unserer Zeit.
Informationen zum Umgang mit Ihren personenbezogenen Daten im Bewerbungsverfahren und zu Ihren Rechten finden Sie in unserer Datenschutzerklärung unter: https://www.schloss-elmau.de/datenschutz/
Anstellungsart: Vollzeit
- Verantwortung für die operative Leitung des Frühstücksbereichs und der Lounge im Retreat
- Sicherstellung eines erstklassigen Gästeerlebnisses sowie eines reibungslosen Serviceablaufs auf 5-Sterne-Niveau
- Führung, Motivation und Entwicklung des Frühstücks- und Lounge-Teams
- Aktive Mitarbeit im operativen Tagesgeschäft und Vorbildfunktion für exzellenten Service
- Sicherstellung und kontinuierliche Optimierung unserer Qualitäts-, Service- und Hygienestandards
- Professionelles Beschwerde- und Gästefeedbackmanagement
- Einarbeitung neuer Mitarbeiter und Betreuung unserer Auszubildenden, dualen Studenten und Praktikanten
- Enge Zusammenarbeit mit Küche, Front Office und weiteren Abteilungen zur Gewährleistung einer herausragenden Guest Experience
- Abgeschlossene Ausbildung in der Hotellerie, Gastronomie oder eine vergleichbare Qualifikation
- Mehrjährige Berufserfahrung in der gehobenen Hotellerie oder Gastronomie, idealerweise mit Führungserfahrung
- Ausgeprägte Gastgeberpersönlichkeit mit Leidenschaft für exzellenten Service und Gästezufriedenheit
- Erfahrung in der Führung, Motivation und Entwicklung von Mitarbeitenden
- Hohe Organisationsfähigkeit sowie eine strukturierte und eigenverantwortliche Arbeitsweise
- Sicheres Auftreten, Kommunikationsstärke und ausgeprägte Sozialkompetenz
- Qualitätsbewusstsein, Liebe zum Detail und ein hohes Maß an Serviceorientierung
- Gute Kenntnisse der Hygiene- und Qualitätsstandards (HACCP)
- Sehr gute Deutsch- und Englischkenntnisse in Wort und Schrift, weitere Fremdsprachen von Vorteil
- Sicherer Umgang mit den gängigen MS-Office-Anwendungen sowie idealerweise Erfahrung mit Hotel- und Kassensystemen
- 5-Tage/Woche
- Übertarifliche Gehälter
- Möblierte Personalwohnungen
- Eine jährliche kostenfreie Mitarbeiter-Übernachtung
- Vergünstigte Übernachtungsrate für Familienmitglieder
- Weiterbildungsbudget in Höhe von 1.500 €
- Schulungen und Trainings
- Zuschuss zu vermögenswirksamen Leistungen
- Eine hauseigene Mitarbeiter-Kantine mit kostenloser Verpflegung
- Kostenlose Nutzung unseres Fitness-Studios und Family Spas mit Indoor-Pool und verschiedenen Saunen
- Freier Eintritt zu allen Konzerten und Lesungen
- Teilnahme an geführten Berg-, Mountainbike- und Rennradtouren gemeinsam mit unseren Gästen
und Vieles mehr!
Eintrittsdatum: nach Vereinbarung
Compétences linguistiques
- German
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