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Information Technology Manager
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Information Technology Manager
- Naperville, Illinois, United States
- Naperville, Illinois, United States
À propos
This is not a “delegate everything” role. You will be expected to lead, build, and execute —from troubleshooting production issues to managing vendors and driving system improvements.
If you’ve spent your career in highly structured enterprise IT without getting your hands dirty, this role will not be a fit.
What You’ll Own
IT Operations Leadership
Manage and develop a small team (3–5 generalist IT staff)
Establish structure, priorities, and accountability
Move the team from reactive firefighting to proactive operations
Warehouse Systems & Business‑Critical Tech
Support and optimize WMS platforms (e.g., Infios E3PL / Accellos)
Manage EDI workflows via Ramp Systems EDI and 1EDI HQ
Ensure uptime and performance across warehouse operations
Infrastructure & Network
Oversee on‑prem VM environment (Nutanix)
Maintain Active Directory and core systems
Hands‑On Technical Work
Troubleshoot critical issues end‑to‑end (not just elevate)
Write and optimize SQL across:
SQL Server
Oracle
Progress OpenEdge
Support reporting tools:
SSRS
Power BI
Crystal Reports
Hold vendors accountable for deliverables and timelines
Lead system implementations, upgrades, and integrations
Eliminate “black box” dependencies where possible
Strategy & Budget
Own IT budgeting and cost control
Identify opportunities to improve systems, reduce cost, and increase efficiency
Partner with leadership to align IT with business goals
What Success Looks Like
IT moves from reactive firefighting to structured, predictable operations
Vendors are managed, not relied on blindly
Systems are stable, documented, and improving
Leadership can focus on strategy instead of daily IT issues
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Compétences linguistiques
- English
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