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Ecommerce Data & Systems Administrator
- Alcoa, Tennessee, United States
- Alcoa, Tennessee, United States
À propos
Responsibilities
Data Orchestration: Build and maintain high-quality product master data within D365 to ensure "one source of truth" across all sales channels.
Web Optimization: Manage the webstore's layout, SEO, and functionality to increase traffic and maximize conversion rates as well enhance the customer user experience.
ERP Implementation and Maintenance: Support end-to-end implementation, including system configuration, data migration, and cross-functional testing. Serve as SME for ERP and create and process enhancements.
Strategic Liaison: Serve as the technical lead for IT projects, bridging the gap between retail needs and system capabilities. Train the team for best practices and updates and troubleshoot irregularities.
Performance Analytics: Develop KPIs and reporting tools to identify growth opportunities and drive continuous improvement. Support MRP development and inventory management across the business.
Process Engineering: Document and refine business processes to improve team consistency and streamline onboarding.
Partnership Management: Collaborate with vendors and internal stakeholders to stay ahead of software updates and industry trends.
On-the-Ground Support: Provide technical troubleshooting for the retail team and offer IT support during live events.
Qualifications
Bachelor's degree in computer science, Business, or a related field (or equivalent hands‑on experience).
4-7 years in Master Data Management (MDM), website administration, or business analysis.
Proficiency with ERP platforms (D365 experience is a major plus; Epicor/Kinetic/Magento experience preferred).
Expert‑level Microsoft Office and Power Bi skills and a proven ability to translate complex data into actionable insights.
A self‑starter who can pivot between independent projects and team collaborations in a fast‑paced environment.
Willingness to travel overnight and work weekends for key industry events.
Our Benefits:
Comprehensive Health Coverage: Medical, vision, dental, with additional dependent coverage options
Employer-Paid Coverages: Group term life, short- and long-term disability insurance
Flexible Spending Accounts: FSA and HSA offerings with company contributions to HSA
Well-being: Calm Health, Employee Assistance Program, and wellness incentives through medical provider
401(k) Plan: Dollar-for-dollar match up to 5% after 90 days, with 100% vesting at 1 year of service
PTO: Various PTO plans starting at 100 hours accrued within the first year
Additional Time off Benefits: Paid holidays, 2 weeks of Paid Parental leave, paid time for funeral leave and jury duty
Career Development: Tuition reimbursement program and professional growth opportunities
Exclusive Discounts: Cirrus Store, partner and marketplace discounts available
Community & Engagement: Company and employee clubs at various locations
These benefits are designed to support your well‑being, growth, and enjoyment at Cirrus!
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Compétences linguistiques
- English
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