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- Virginia, Minnesota, United States
- Virginia, Minnesota, United States
À propos
PLEASE NOTE Due to federal contract requirements and client site access obligations, U.S. citizenship and eligibility for a U.S. government secret clearance are required to access classified information. The position is based in the Washington, D.C., Maryland, or Virginia metropolitan area and includes periodic on‑site work and client collaboration. Candidates with an active Secret or higher clearance are strongly encouraged to apply.
At Databricks, we are on a mission to empower our customers to solve the world’s toughest data problems by utilizing the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you will play an important role during this journey. You will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks Platform in your customers. You will also help ensure customer success by increasing focus and technical accountability to our most complex customers who need guidance to accelerate usage on Databricks workloads that they have already selected, helping them maximise the value they get from our platform and the return on investment.
This is a hybrid technical and commercial role. It is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestrating other focused/specialized teams within Databricks, and creating and driving plans and strategies for Databricks colleagues to build upon. This is in parallel to being technical, with expectations being that you become the post‑sale technical lead across all Databricks products. This requires you to utilize your skills and technical credibility to engage and communicate effectively with all levels of an organization. You will report directly to a DSA Manager within the Field Engineering organization.
THE IMPACT YOU WILL HAVE
Engage with Solutions Architects to understand the full use case demand plan for prioritised customers
Lead the post‑technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts
Be the accountable technical leader assigned to specific use cases and customers across multiple selling teams and internal stakeholders, creating certainty from uncertainty and driving onboarding, enablement, success, go‑live and healthy consumption of the workloads where the customer has made the decision to consume Databricks
Be the first contact for any technical issues or questions related to the production/go‑live status of agreed‑upon use cases within an account, often servicing multiple use cases within the largest and most complex organisations
Leverage both Shared Services, User Education, Onboarding/Technical Services, and Support resources, along with escalating to expert‑level technical experts, to build the right tasks that are beyond your scope of activities or expertise
Create, own, and execute a point‑of‑view as to how key use cases can be accelerated into production, coordinating with Professional Services (PS) resources on the delivery of PS Engagement proposals
Navigate Databricks Product and Engineering teams for new product innovations, private previews, and upgrade needs
Develop an execution plan that covers all activities of all customer‑facing technical roles and teams to cover the following work streams:
Main use cases moving from ‘win’ to production
Enablement/user growth plan
Product adoption (strategy and activities to increase adoption of Databricks’ Lakehouse vision)
Organic needs for current investment (e.g. cloud cost control, tuning & optimisation)
Executive and operational governance
Provide internal and external updates - KPI reporting on the status of usage and customer health, covering investment status, important risks, product adoption and use case progression - to your Technical GM
WHAT WE LOOK FOR
U.S. citizenship
7+ years of experience where you have been accountable for technical project/program delivery within the domain of Data and AI and where you can contribute to technical debate and design choices with customers
Programming experience in Python, SQL or Scala
Experience in a customer‑facing pre‑sales, technical architecture, customer success, or consulting role
Understanding of solution architecture related to distributed data systems
Understanding of how to attribute business value and outcomes to specific project deliverables
Technical program, or project management, including account, stakeholder and resource management accountability
Experience in resolving complex and important escalations with senior customer executives
Experience conducting open‑ended discovery workshops, creating strategic roadmaps, conducting business analysis and managing delivery of complex programmes/projects
Track record of overachievement against quota, Goals or similar objective targets
Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience
Can travel up to 30% when needed
PAY RANGES Pay range(s) for this role is listed below and represents the expected salary range for non‑commissionable roles. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. Local Pay Range: $180,000 – $247,500 USD.
BENEFITS We strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please refer to the company benefits portal.
ABOUT DATABRICKS Databricks is the data and AI company. Over 10,000 organisations worldwide rely on the Databricks Data Intelligence Platform to unify and democratise data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe.
COMMITMENT TO DIVERSITY AND INCLUSION We are committed to fostering a diverse and inclusive culture. Our hiring practices are inclusive and meet equal employment opportunity standards. Employees are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio‑economic status, veteran status, and other protected characteristics.
COMPLIANCE Access to export‑controlled technology or source code may require a U.S. government licence. The company may decline to proceed with an applicant solely on this basis.
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Compétences linguistiques
- English
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