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Inside Sales
- Greensboro, North Carolina, United States
- Greensboro, North Carolina, United States
À propos
Voted one of the Best Employers in NC in 2016, 2017, 2018 and 2019 by BusinessNorth Carolina Magazine, Hoffman Hydronics is actively seeking qualified professionals who:
Uphold and adhere to Hoffman Hydronics Core Values
Manage collective accounts
Provide a high level of customer service in a timely, effective and efficient manner
Keep up to date information on Jobs List
Continuously stay updated on current competitive market pricing and report/share with Outsides Sales and Management
Develop technical depth and understanding of company products and application knowledge
Manage the order entry process and coordinate deliveries with the customers including returns and warranties
Act as first responder for customer call‑in requests regarding products or services
Upon receipt of an approved submittal the Inside Sales person is responsible for seeing the product is ordered on time and accurately. It is essential that this position provide good communication between the customer, sales engineer and the factories in order to accomplish a seamless product delivery
Process and enter sales orders and quotations into CRM (Netsuite)
Utilize industry databases to research and find upcoming jobs to bid
Do preliminary take off on upcoming jobs
Maintain project schedules in quote/project management system ensuring timely project management including: Submittals, Orders Entered, Customer Acknowledgements, Delivery Schedules, IOMs, Project Close Out
Develop “Installation Operations and Maintenance Manuals" to provide the customer with written documentation on how to operate and maintain equipment purchased
Work closely with manufacturers to resolve issues
Coordinate scheduling of equipment start‑up and resolution of warranty‑related issues
Remain knowledgeable on products and technologies which Hoffman Hydronics represents
Other tasks as assigned
Education and Experience
Bachelor’s degree preferred but not required
2 or more years’ experience in the HVAC industry preferred but not required
Minimum 2 years’ experience in similar role (Inside Sales/Account Executive/Product Management)
Highly developed interpersonal and analytical skills.
Experience with Marketing / Project Management
Skills and Qualifications
A strong sales presence and ability to develop lasting relationships
Detail oriented, professional attitude, reliable.
Sincere desire to help others.
Strong attention to detail
Ability to work independently and within a team with emphasis on accuracy and timeliness.
Must possess a personal need to consistently produce accurate and thorough results.
Superior written and oral communication skills
Proven problem solving, leadership and listening skills.
Product and vendor knowledge (or the ability to quickly learn it)
Strong technical aptitude
Ability to work in a fast‑paced environment and handle multiple task.
Strong administrative and organizational skills
Working Conditions
Normal office environment
Moderate lifting may be required to move equipment, files and supplies.
Minimal travel may be required at times.
Flexibility to work outside of normal office hours to ensure task are completed.
Occasional work in outside weather conditions
Physical Demands
Standing: Frequently
Walking: Frequently
Sitting: Frequently
Handling/Fingering: Frequently
Bending: Frequently
Pushing/Pulling 12 lbs or less: Frequently
Lifting/Carrying 10 lbs or less: Frequently
Lifting/Carrying 11-20 lbs: Occasionally
Reaching Outward: Occasionally
Reaching Above Shoulder: Occasionally
Squatting/Kneeling: Occasionally
This job description is intended to provide information regarding the essential functions and basic duties of this position. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and duties that could be assigned. Additional functions and requirements may be assigned by management as it deems appropriate. This document does not constitute a contract and is subject to change at the discretion of Hoffman Hydronics.
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Compétences linguistiques
- English
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