Offres d'emploi

Under the direction of Director of Afterschool Programs, the Afterschool Program Site Manager oversees and manages the day-to-day operations of our new Discovery Club afterschool program site in Cambridge. Serving as the primary on-site leader with meaningful autonomy and accountability for site-level program delivery, staff support, and family relationships, the site manager ensures a safe, engaging, and well-run program for children and families while supervising staff, maintaining compliance, and serving as the primary on-site leader. This role partners closely with the Director of Afterschool Programs to implement shared standards and continuously strengthen program quality. The Program Manager is the first point of contact for this satellite program, is primarily responsible for the quality and culture of the site on a daily basis, and is a key contributor to the broader afterschool program across JCCGB for continuity and alignment.

JCC Greater Boston is deeply committed to valuing and celebrating the uniqueness of each constituent. We welcome staff and participants from diverse backgrounds. While being proudly Jewish, we strive in every way to provide an open and welcoming setting for all, irrespective of personal practices, beliefs, or background. We are guided by JCC Greater Boston's core values - Belonging, Joyfulness, Collaboration, and Transformation - which resonate with many who do not identify as Jewish.

Primary responsibilities include, and are not limited to:

1. Site Operations & Program Implementation

• Lead daily operations including scheduling, staffing coverage, attendance, and transitions, ensuring a smooth, safe, and well-organized program environment.

• Maintain appropriate staff-to-child ratios and full adherence to safety procedures at all times; exercise independent judgment in managing routine operational challenges, and consult with the Director on more complex issues as they arise.

• Manage space setup, supply needs, and site cleanliness in coordination with facilities staff and site partnership agreements.

• Implement curriculum and enrichment plans developed in alignment with program standards and in collaboration with the Director, ensuring all activities are engaging, inclusive, and developmentally appropriate.

• Support educators in classroom management, behavior guidance, and daily program routines, serving as the consistent on-site leadership presence for program staff.

• Adapt programming as needed to meet the needs of diverse learners, bringing concerns or patterns to the Director's attention for collaborative problem-solving.

• Cultivate a warm, organized, and nurturing environment that reflects the program's values and supports the wellbeing of every child.

2. Family Engagement & Community Relations

Serve as the primary point of contact for families at the Cambridge site, building positive, trust-based relationships through consistent, professional, and caring communication.

• Communicate proactively and regularly with families regarding schedules, programming, and their children's daily experiences.

• Respond to parent questions and concerns with professionalism and care, independently managing routine communications and day-to-day family needs.

• Escalate complex, sensitive, or unresolved family concerns to the Director of After Schools in a timely and appropriate manner, with the expectation of active director partnership in resolution.

• Contribute to a welcoming, community-centered environment at drop-off and pick-up that strengthens family connection to the program and to JCCGB.

• Manage routine day-to-day coordination with host site partners and shared-space stakeholders, escalating more complex or persistent challenges to the Director as needed.

3. Compliance, Documentation & Collaboration

Maintain accurate site records and ensure regulatory compliance, working in close partnership with the Director of After Schools on documentation systems, organizational planning, and continuous improvement.

• Maintain required EEC licensing documentation and daily program records in accordance with regulatory standards and organizational policies.

• Participate in licensing visits, internal audits, and compliance-related trainings, with support and preparation guidance from the Director.

• Communicate regularly and proactively with the Director of After Schools regarding staffing, enrollment, program needs, and emerging site issues.

• Participate in cross-site leadership meetings and planning conversations, contributing a Cambridge site perspective and practical feedback to inform organizational decision-making.

• Bring a solutions-oriented mindset to daily challenges, taking initiative on matters within the scope of the role while actively engaging the Director's guidance on more complex operational or programmatic questions.

Standard Leadership Expectations

• Actively model JCC Greater Boston's mission, vision, and values, fostering a positive, welcoming, inclusive culture where individuals feel valued, respected, and supported to succeed.

• Lead with integrity, positivity, and accountability, building trust and modeling the behaviors that strengthen organizational culture.

• Maintain a safety-first, solution-oriented mindset that prioritizes inclusion, risk awareness, and high standards of service and accountability.

• Set and communicate a clear vision aligned with organizational priorities and lead change with clarity, empathy, and resilience.

• Build collaborative partnerships across teams, volunteers, vendors, and community stakeholders while representing the organization with professionalism.

• Drive operational excellence through sound judgment, data-informed decision-making, and responsible financial stewardship.

• Provide calm, decisive leadership in complex or high-pressure situations while promoting continuous improvement and professional growth.

• Attend JCCGB All Staff meetings, and other meetings and trainings as assigned.

• Perform other duties as required to support departmental and organizational success.

Supervisory Responsibilities: Supervise, coach, and support afterschool educators and any support staff

Supervisory responsibilities include, and are not limited to:

• Lead daily check-ins, staff communication, and on-the-spot problem-solving

• Support onboarding and training of new staff

• Provide input for performance evaluations and professional development needs

• Foster a culture of professionalism, collaboration, accountability, and joy

• Identify key areas of staff growth and set individual annual goals aligned with strategic plan, and departmental objectives.

• Observe staff performance to ensure high standards of quality, instruction, and safety; oversee overall performance and progress of goals and conduct performance reviews in accordance with JCC standards and the Performance Management Program

• Review and update goals periodically to ensure continued alignment with organizational priorities.

• Uphold JCC policies and procedures and model alignment.

• Create and maintain an environment that supports professional growth and achievement.

• Build and maintain a positive working relationship to achieve desired outcomes and the ongoing professional growth of the direct report.

• Conduct regular check-ins, supervisory meetings to provide ongoing guidance, coaching, and direction, and conduct formal assessments following JCC's Performance Management process.

• Provide clear, constructive developmentally-based and growth-oriented feedback; implement course correction action when needed.

• Assist in scheduling, hiring, onboarding, and training staff for assigned positions.

• Ensure all staff are properly trained in JCC safety and customer service protocols, and fulfill compliance training requests.

• Facilitate continuous professional development opportunities.

• Assist with the management of time and attendance of staff and ensure correct reporting of payroll for processing in accordance with established PR procedures and deadlines.

• Communicate effectively with supervisors and/or HR regarding departmental or personnel issues.

• Foster a positive, collaborative work culture that promotes teamwork, accountability, and service excellence.

This full-time, salaried position offers a comprehensive benefits package, a supportive in-person work environment, and a competitive starting salary range of $59,000 - 62,000 K annually. The salary offered will ultimately be determined by relevant qualifications, experience, and JCC