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Crisis Intervention ManagerBay Area Turning Point • Webster, Texas, United States
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Crisis Intervention Manager

Bay Area Turning Point
  • US
    Webster, Texas, United States
  • US
    Webster, Texas, United States
Postuler Maintenant

À propos

Crisis Intervention Manager

The Crisis Intervention Manager manages the Children Services Coordinator, Operations Aide and the Crisis Case Management team for the residential program. HOURS: 40 hours weekly minimum or as necessary to achieve program objectives, tasks, and responsibilities. Have the flexibility to work Monday-Wednesday 9AM-6PM; Thursday 10AM-7PM and Friday 8AM-3PM and untraditional hours to meet the program's needs.

Essential Duties and Responsibilities:
  • Provide support to the residential case management team in creating case plans to include goal setting, crisis intervention, recovery, and self-sufficiency services that address but are not limited to physical, mental, and emotional wellness.
  • Review caseloads with case managers; provide guidance and oversight of specific cases as needed.
  • Ensure each new residential client has completed the required program entry, including shelter and hotel.
  • Ensure weekly case management availability to facilitate goal setting and safety planning.
  • Maintain accurate documentation and records of case management services and activities.
  • Approve purchase requests for financial assistance for clients, i.e., gas cards, bus tokens, and DoorDash cards, based on the agency's budget.
  • Oversee coordination of events, workshops, and programs for adult residents in the residential program.
  • Provide oversight of the transportation schedule and client transportation needs.
  • Ensure transportation logs are submitted weekly to capture the service for grant reporting.
  • Provide oversight of children services activities for the children in the residential program.
  • Serve as backup for CPS intervention.
  • Provide oversight of children assessments, school enrollments and activities.
  • Serve as the Manager On-call, on a monthly rotation schedule, for both Non-Residential and Residential programs, assisting the client services team with coverage and emergent concerns after hours.
  • Provide crisis intervention assistance to residents and prospective residents.
  • Attend assigned networking meetings monthly.
  • Maintain knowledge of overall agency objectives, activities, and client assistance resources.
  • Serve in the appropriate step in the dispute resolution process for staff, volunteers, and clients.
  • Assist with providing shelter and hotline coverage.
  • Serve as the Volunteer Supervisor by training and engaging volunteers and service providers.
  • Other duties as assigned.
Qualifications:
  • Minimum of 2 years of prior Case Management experience
  • Minimum of 2 years prior experience in management
Education and Other Requirements:
  • Minimum of a 4-year degree in Social Work, Sociology, Psychology, Human Resources, or comparable experience.
  • Must pass a criminal background check, motor vehicle report, and reference checks.
  • Must have a clean driving record/automobile insurance coverage and be insurable/ have at least 3 years of verifiable driving experience.
  • Provide and maintain personal auto insurance.
  • Ability to lift/carry/move a minimum of 40 lbs. for an extended distance.
Job-Specific Competencies:
  • Management of staff and volunteers, including scheduling, on-the-job training, professional growth, and employee documentation.
  • Ability to demonstrate leadership, communication, and problem-solving skills.
  • Ability to demonstrate critical thinking skills to assist staff with in-the-moment issues.
  • Sensitivity regarding the issues of family violence and sexual assault and the ability to remain calm in crisis situations.
  • Understand residential programs and the dynamics of communal living.
  • Case management services and goal-setting plans to assist clients in the recovery process.
  • Knowledgeable of community resources
  • Webster, Texas, United States

Compétences linguistiques

  • English
Avis aux utilisateurs

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