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Senior Director of Operations
- Los Angeles, California, United States
- Los Angeles, California, United States
À propos
Circadia Health is a growth-stage healthcare AI company on a mission to prevent avoidable hospitalizations and transform senior-care operations. Our Circadia Intelligence Platform combines:
- Contactless sensing that monitors respiration and motion with medical-grade accuracy
- Predictive analytics & agentic AI workflows that detect 85% of preventable rehospitalizations ~11 days in advance
- Enterprise integrations that embed insights directly into EHR, care-coordination, billing, and compliance systems
Today our technology touches 40,000+ post-acute patients daily across skilled-nursing, home-health, and home-care networks. We are backed by leading healthcare and AI investors and headquartered in El Segundo, CA.
Why This Role Exists Circadia is scaling from ~$20M ARR toward $100M+ ARR across Skilled Nursing Facilities nationwide. To do this, we need a revenue-minded operator with full P&L accountabilitysomeone who can turn growth targets into operational reality. This leader will own SNF revenue performance end-to-end: clinical operations, deployment velocity, margin optimization, workforce planning, RCM alignment, expansion strategy, and enterprise customer success. This is not a back-office operations role. This is a scale-the-business role.
What You'll Do
- Own the SNF P&L
- Hold full accountability for revenue growth, contribution margin, labor efficiency, deployment velocity, and customer retention across the Skilled Nursing vertical.
- Scale Revenue from $20M ? $100M ARR
- Translate strategic growth goals into quarterly operating plans. Drive expansion within existing accounts and execute new-market launches with precision.
- Drive Margin Expansion
- Optimize staffing models, deployment workflows, clinical productivity, and cost structure to improve gross margin while preserving clinical quality.
- Operationalize Growth
- Build repeatable playbooks for onboarding new SNF facilities, accelerating time-to-live, and increasing Average Daily Census (ADC) per site.
- Partner Cross-Functionally
- Work closely with Sales, Clinical Ops, Product, Finance, and RCM to ensure seamless execution from contract signature to full revenue realization.
- Elevate Customer Outcomes
- Ensure measurable ROI for SNF partnersreducing rehospitalizations, improving care coordination, and driving operational efficiency.
- Build & Lead High-Performance Teams
- Recruit, mentor, and scale regional operators and field leaders. Develop performance dashboards, accountability rhythms, and succession pipelines.
- Drive Data-Backed Decisions
- Own KPI dashboards across ARR, deployment time, ADC growth, readmission reduction, labor ratios, and retention. Turn insights into decisive action.
- Standardize & Systematize
- Develop SOPs, staffing frameworks, implementation models, and operational scorecards that allow us to scale nationally without chaos.
- Be the Executive Operator in the Field
- Travel to SNF markets, meet executive partners, unblock operational issues, and represent Circadia at the highest levels.
What "Great" Looks Like (Example Profile)
- Oversaw $100M+ in multi-state healthcare revenue with full P&L ownership
- Led 300500+ person teams including clinicians and operators
- Improved revenue per site by expanding service lines and increasing utilization
- Reduced labor costs 510% through standardized staffing models
- Built enterprise partnerships with major health systems or post-acute operators
- Executed multi-site rollouts and M&A integrations
- Implemented AI or technology-enabled workflow improvements at scale
- Reduced leadership turnover and built strong internal promotion pipelines
Must-Have Qualifications
- 815+ years in healthcare operations with direct P&L ownership
- Proven experience managing $50M+ business lines with multi-site scale
- Deep familiarity with Skilled Nursing Facility operations and reimbursement dynamics
- Strong financial fluency: margin management, forecasting, budgeting, ROI modeling
- Demonstrated ability to scale revenue 35x within a business unit
- Experience leading large, cross-functional teams across multiple states
- Comfort operating in high-growth, ambiguous environments
- Willing to travel nationally (~2540%)
Nice-to-Haves
- Experience in value-based care or risk-bearing models
- Background in post-acute technology, RPM, or AI-enabled services
- Experience integrating acquisitions or launching new geographic markets
- MBA or advanced business training
You'll Thrive Here If
- You think in revenue, margin, and velocity
- You are allergic to inefficiency
- You can zoom out strategically and zoom in operationally
- You bring intensity, accountability, and calm execution under pressure
- You care deeply about scaling impact in senior care
Compensation & Equity
$250,000 - $350,000 + bonus + meaningful employee stock options
Benefits
- 100% company-paid medical, dental, and vision
- 401(k) with match
- Generous PTO
- Executive coaching & leadership development support
- Company-paid annual retreat
- Hybrid Los Angeles + national travel
Ready to Scale a $20M Vertical into a $100M Engine?
Send your rsum and a short note describing:
- The largest P&L you've owned
- A time you scaled revenue 35x
- A margin improvement initiative you personally drove
- We read every application.
Compétences linguistiques
- English
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