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- Iowa, Louisiana, United States
- Iowa, Louisiana, United States
À propos
Why Join Feralloy?
Competitive hourly pay + bonus opportunities
Benefits Begin on Day 31 of Employment (Medical, Dental, Vision, 401k + match)
Opportunities for growth and advancement
Family-oriented culture
About the Role Responsible for serving as the in-person customer contact and selling products and services by highlighting features/benefits, answering inquiries, resolving issues and facilitating completion of required documentation.
Must be located in the Southern Illinois/Iowa area
Travel required to customers across Southern, IL and Iowa.
Responsibilities
Promotes the company, products and services through networking and creating rapport with customers via in-person sales calls and/or other channels.
Selectively entertains customers, budgeting for account status, sales volume, profit and overall sales potential.
Maintains reasonable entertainment budget and submits monthly expense reports following procedures.
Acquires and regularly updates general knowledge of the metals industry, including potential customers and competitors, as well as business trends through trade association events and industry publications.
Continually upgrades and maintains working knowledge of company products, services, equipment, programs and corporate policies & procedures to successfully communicate and sell to new and existing accounts.
Partners with customers within assigned territories to proactively identify long and short-term needs and provide mutually beneficial solutions for products and/or services.
Interacts with other members of the sales and operations team to assist in penetrating specific territory or market to increase sales levels and contractual opportunities.
Assesses and maximizes the buying potential, profitability and product/service requirements of customers through creation of a sales strategy and action plan.
Develops new prospects and interacts with existing customers to identify leads and increase the sales of products and services.
Maintains customer records using appropriate automated systems and prepares itineraries and call logs.
Schedules and performs cold calls and calls to existing customers in assigned territory.
Answers customers’ questions about products, prices, availability, and product uses.
Develops/maintains effective relationships with customers, providing customer service and complaint resolution.
Regularly inquires and monitors customer satisfaction regarding quality of products, services and deliveries.
Promotes feedback mechanisms for customers to influence the continuous improvement of operations and/or production and makes recommendations for potential product enhancements or modifications to increase sales.
Develops or enters formal quotations into appropriate system or format and provides them to customers.
Negotiates certain pricing and/or agreements, following established guidelines and/or approvals.
Follows up with all quotes in a timely manner and according to policy.
Facilitates execution of accepted agreements, coordinating with operations to ensure all terms are followed.
Responsible for adhering to safety processes and protocols.
All other duties and responsibilities assigned by management.
Qualifications
4 Year College Education
A minimum of 5 years’ steel related or steel experience
Required Skills
Integrity
Leadership
Coaching
Ability to Negotiate Complex Customer Programs
Self Directed Effective Communication
Visionary
Empowerment
Motivator
Ability to Execute
Administration
Strategic Decision Making
Multi-Tasking
Creativity
Systems related to manufacturing environment
Microsoft Office applications
Knowledge of the metals industry required
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Compétences linguistiques
- English
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