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District Sales ManagerXclusive Trading INC • Amarillo, Texas, United States
Postuler Maintenant
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District Sales Manager

Xclusive Trading INC
  • US
    Amarillo, Texas, United States
  • US
    Amarillo, Texas, United States
Postuler Maintenant

À propos

Job Title: District Sales Manager (District Manager) Company:
Xclusive Trading Reports To:
Market Director Position Type:
Full-Time
Position Summary The District Sales Manager is responsible for overseeing the daily operations, sales performance, and compliance of multiple retail locations within an assigned district. This role ensures all stores operate efficiently, follow company and Metro by T-Mobile standards, and consistently meet sales, labor, and customer experience goals. The District Manager serves as a key leader, trainer, and liaison between store teams and upper management while driving profitability and building a strong performance-driven culture.
Key Responsibilities Store Operations & Compliance
Supervise and support retail sales teams across all assigned locations
Ensure all stores follow proper
opening and closing procedures , including hard counts, store deposits, and daily operational tasks
Confirm employees understand and execute daily responsibilities such as email communication, cash handling, and reporting
Enforce safety and cash management protocols, including frequent cash drops and maintaining minimal cash at registers
Conduct regular store visits and audits to ensure compliance with:
Marketing materials, window clings, and price cards
Store cleanliness, lighting, fixtures, and surveillance systems
Uniform standards and overall store presentation
Scheduling, Payroll & Attendance Oversight
Prepare and oversee weekly employee schedules to ensure optimal staffing and efficiency
Ensure schedules are submitted on time for payroll budget approval (currently due every Wednesday)
Monitor payroll hours to remain within approved labor budgets at each location
Track employee attendance, documenting patterns of tardiness, call-ins, or attendance concerns
Sales Performance & Business Analysis
Track and analyze monthly sales results, trends, and KPIs for forecasting and performance improvement
Review store-level metrics including:
Activations (boxes)
Accessories attachment
Promotions and goal attainment
Develop and distribute
monthly sales goals
between the 1st and 5th of each month based on company-provided difficulty ratings
Drive increased profitability by maximizing accessory sales and device performance while maintaining
65%+ activation retention
Training & Development
Train, coach, and evaluate Store Managers, Retail Sales Managers (RSMs), and Mobile Experts
Ensure completion of all required
Metro by T-Mobile training courses
within assigned deadlines (“Be the Expert”)
Conduct ongoing in-store coaching, role plays, sales pitch development, and promotional training
Identify employee strengths and development opportunities during store visits
Lead workshops, bootcamps, and ongoing training sessions to elevate performance and profitability
Inventory Management
Assist the Director of Operations with inventory ordering and management
Ensure each location maintains a healthy inventory level based on sales demand
Communicate inventory needs clearly via email, specifying:
Required device models
Store locations
Quantity needed
Minimum on-hand inventory levels
Leadership, Communication & Culture
Maintain accountability between store leadership, retail employees, and upper management
Foster transparency and effective communication across all levels
Respond promptly and professionally to Metro by T-Mobile and corporate emails
Promote a positive, motivated, and competitive culture through contests, incentives, and store events (within approved budgets)
Build a winning culture that encourages growth, engagement, and internal promotion
HR & Staffing
Partner with HR to communicate all hiring, terminations, suspensions, write-ups, and disciplinary actions
Assist in recruiting and developing new talent for current and future staffing needs
Support talent development at the RSM and Mobile Expert levels
Customer Experience
Resolve escalated customer complaints and ensure proper escalation procedures are followed
Coach employees on de-escalation techniques and customer service best practices
Ensure customers receive a positive, professional experience at every location
Qualifications & Experience
Proven experience managing
multiple retail locations , preferably in wireless or telecom
Strong leadership, coaching, and performance management skills
Experience with sales metrics, KPIs, and retail forecasting
Knowledge of payroll budgeting, labor scheduling, and compliance
Excellent communication, organizational, and problem‑solving abilities
Ability to travel regularly between assigned locations
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  • Amarillo, Texas, United States

Compétences linguistiques

  • English
Avis aux utilisateurs

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