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ACE Hardware Homes Services - Office Manager
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ACE Hardware Homes Services - Office Manager
- Cherry Hill, Virginia, United States
- Cherry Hill, Virginia, United States
À propos
Bonus based on performance
Company parties
Competitive salary
Employee discounts
Flexible schedule
Free uniforms
Health insurance
Opportunity for advancement
Administrative professionals-- are you looking for a way to turn your customer service background and your engaging personality into a challenging and rewarding sales career? Join our TEAM at Ace Handyman Services, an ACE Hardware Company! We are a national leader in the home improvement and home repair services industry by designing our business around the needs of our customers. As we continue to grow, we are looking for highly organized and motivated candidates just like you to serve as Office Managers to ensure efficient and smooth daily operations.
In this role you will facilitate calls to educate our customers on the types of services & solutions we provide as well as our service model. NO CONSTRUCTION EXPERIENCE REQUIRED! Additionally, you will be a key component to the management of the daily schedule. Listening to customers and helping them solve their problems is the objective. Matching the right craftsmen with the right customer is key to a successful customer journey.
This is a great opportunity for you to grow toward advancement to a leadership role with us, and to apply your skills to a job in which you will face different challenges and solve new problems each and every day. We offer highly-competitive compensation and benefits, and the chance to work with a national organization that still maintains the flexibility and tight-knit feel of a locally owned and independently operated franchise.
If this sounds like the kind of career move you’ve been looking to make, and if you meet our qualifications, we want to talk with you. Contact us today!
Benefits
Competitive pay
Health insurance
Aflac
Vacation
Performance bonuses
Cell phone reimbursement
Company credit card
Flexible scheduling
Advancement and growth opportunities
Regular pay reviews
Plus more!
Job Responsibilities As an Office Manager, you will be responsible for inbound and outbound customer sales/education while organizing work and project schedules for our craftsmen. This will require that you provide customers with information and expert advice on our services, pricing, and availability. You will also provide logistical support for our craftsmen, helping them with material ordering and scheduling efficiencies.
Respond to job leads in a timely manner
Coordinating the schedule and material ordering for multiple craftsmen and projects
Utilizing our dispatching & schedule management software
Returning customers calls as needed and following up with past customers
Performing paperwork and filing duties
Assist in solving operational logistics to ensure a smooth customer journey
Job Requirements We are looking for professionals who are highly organized and detail-oriented, with a strong administrative background and multi-tasking skills. It is also important that you display excellent verbal and written communication and interpersonal skills, as well as the ability to interact effectively with both customers and our craftsmen. You will also need a strong solution-focused attitude and be quick on your feet.
High school diploma or GED
3-5 years of administrative assistant/scheduling experience
Comfortable with sales
Adaptive to technology
Strong customer service skills
Excellent office management skills
Solid typing skills; ten-key skills, a plus
Great multitasking and prioritization skills
Exceptional communication skills
Sales and/or Marketing – a basic understanding of sales and marketing and the differences between the two, a plus
QuickBooks Online or other accounting knowledge, a plus
Customer-facing experience, a plus
Construction industry experience, a plus
ServiceTitan experience is a major plus
Build fun and rewarding career with an industry leader! Apply now!
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Compétences linguistiques
- English
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