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Senior Information Technology ManagerExcelon Associates Inc • Palo Alto, California, United States
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Senior Information Technology Manager

Excelon Associates Inc
  • US
    Palo Alto, California, United States
  • US
    Palo Alto, California, United States
Postuler Maintenant

À propos

Senior Information Technology Manager - Palo Alto, CA
A well-established financial services organization is seeking a Senior Information Technology Manager to lead the day-to-day management of the firm's technology operations, infrastructure, cybersecurity initiatives, and end-user support environment.
This role is ideal for an experienced technology professional who enjoys balancing hands‑on technical leadership with team coordination, vendor management, and continuous improvement initiatives. The successful candidate will be responsible for ensuring a secure, reliable, and efficient technology environment that supports the organization's business objectives.
Key Responsibilities
Oversee daily technology operations, infrastructure, and end-user support services
Manage enterprise hardware, software, cloud‑based systems, communications platforms, and workplace technologies
Coordinate onboarding, offboarding, user provisioning, and technology lifecycle management processes
Maintain and support collaboration platforms, conference room technology, and productivity solutions
Monitor infrastructure performance, system availability, and operational reliability
Partner with leadership to identify technology needs and implement practical solutions
Support cybersecurity programs, vulnerability management efforts, and security best practices
Coordinate technology audits, assessments, testing activities, and remediation initiatives as needed
Manage relationships with external technology vendors, consultants, and service providers
Assist with technology budgeting, procurement, software licensing, and asset management activities
Develop and maintain IT policies, procedures, standards, and operational documentation
Evaluate emerging technologies and recommend enhancements that improve efficiency and user experience
Support office technology projects, infrastructure upgrades, and workplace initiatives
Participate in business continuity and disaster recovery planning efforts
Qualifications
Bachelor's degree in Information Technology, Computer Science, Information Systems, or a related discipline, or equivalent professional experience
5+ years of experience managing IT operations, infrastructure, systems administration, or enterprise support environments
Experience supporting professional services, financial services, investment management, or similarly regulated organizations preferred
Strong understanding of Microsoft 365, cloud platforms, networking, endpoint management, and enterprise technology environments
Working knowledge of cybersecurity principles, access management, endpoint security, and technology risk management
Experience managing third‑party vendors, service providers, and technology procurement processes
Strong troubleshooting, analytical, and problem‑solving skills
Excellent communication and stakeholder management abilities
Ability to prioritize multiple projects and operational responsibilities simultaneously
Hands‑on leadership style with a commitment to customer service and continuous improvement
Preferred Qualifications
Experience supporting multi‑office or hybrid work environments
Exposure to cloud infrastructure, SaaS platforms, and modern workplace technologies
Familiarity with compliance‑oriented environments and security frameworks
Experience leading technology implementations, upgrades, or infrastructure modernization projects
Relevant certifications such as CompTIA Security+, Network+, Microsoft, Cisco, or similar credentials
This opportunity offers the chance to join a highly respected organization where technology plays an important role in supporting business operations, security, and long‑term organizational success.
Excelon does not discriminate on the basis of race, religion, sex, gender, sexual orientation, national origin, marital or veteran status, disability, age, or any other characteristic protected by law.
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  • Palo Alto, California, United States

Compétences linguistiques

  • English
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