Offres d'emploi
Trouvez des postes près de chez vous, sur site, hybrides ou à distance.- Emplois similaires à : Operations Lead - Avalon
Information Technology Operations Lead
Colonial Pipeline CompanyAlpharetta
The IT Operations Lead is responsible for overseeing enterprise technology support and operational service delivery at Colonial Pipeline Company. This role leads critical support functions including t
Inbound Operations Lead
KSI Collision PartsColumbusKSI Collision Parts in Columbus, Ohio seeks an Inbound Supervisor to oversee inbound operations. You will be responsible for supervising the inbound team, ensuring accurate receipt of goods, and maint
Operations Lead - Greenwich
Alo YogaOld GreenwichOperations Lead - GreenwichGreenwich, Connecticut, United StatesWhy Join ALO?Mindful movement. It's at the core of why we do what we do at ALOit's our calling. Because mindful movement in the studio l
Site Operations Lead
LeidosOrlandoDescription More About the Role:NGEN is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver the
Sales Operations Lead
Abbott LaboratoriesGranite HeightsJob OverviewThe Sales Operations Lead position works out of our Austin, TX location in the CRM Division. As a global leader in Cardiac Rhythm Technologies, we focus on innovative technologies that can
Sales Operations Lead
Virtual Vocations IncUnited StatesTo support the growing GTM organization, the full-time Sales Operations Lead will manage pipeline and funnel analysis, oversee territory and account management, and build scalable reporting systems wh
Content Operations Lead
ConairStamfordABOUT THE ROLE The Content Operations Lead owns and scales Salsify as the centralized source of truth for all product content, digital assets, attributes, and retailer syndication across the ecommerce
Inbound Operations Lead
NAPANew YorkNAPA is seeking an Inbound Operations Supervisor to drive successful receiving and stocking of freight. This role involves supervising inbound operations, maintaining safety standards, and fostering t
Junior Operations Lead
Ago InternationalBelgium
Voor een groeiende familiale onderneming ( op de as Waregem-Zulte-Deinze ) zoeken we een ambitieuze en ondernemende Junior Operations Lead . Deze internationale speler combineert meer dan 50 jaar er
Operations Lead - PT
At Home Stores LLCEl PasoOperations LeadOur Vision: To become the leading Home Dcor retailer.Our Mission: Enable everyone to affordably make their house a home.Job Summary: The Operations Lead (OL) oversees store processes an
Sales Operations Lead
Uber FreightUnited StatesSales Operations LeadThis role sits at the center of the sales organization and serves as the operational backbone supporting Sales Acquisition and Expansion teams. The person in this role will own ma
Site Operations Lead
LeidosIndian HeadDescription More About the Role:NGEN is the largest IT services program for the Navy. Under the Service Management, Integration, and Transport (SMIT) portion of NGEN, the Leidos team will deliver the
Sales & Operations Lead
Redfox Executive Selection LtdBanbury
Agriculture | Precision Farming | MidlandsLooking for a role that genuinely combines people, sales, operations and agriculture? Our client is a respected and growing agricultural services business see
Regulatory & QA Operations Lead
Zentiva PolandIndianaZentiva Poland is seeking an RA/QA Operations Specialist in Indiana, Pennsylvania, to support compliance with Swissmedic and manage the Quality Management System. Responsibilities include managing dev
Salsify Content Operations Lead
Conair LLCStamfordConair LLC is looking for a Content Operations Lead to manage Salsify as the centralized source of product content and digital assets. The role is strategic and requires collaboration across IT and re
Sales Floor Lead- Operations
ArticleUnited StatesSales Floor Lead- OperationsDepartment:RetailEmployment Type:Permanent - Full TimeLocation:San FranciscoCompensation:$27.00 - $29.00 / hourDescriptionHey, we're Article. Since 2013, we have been redef
Consumer Sales Operations Lead
SpaceXUnion Hilllife insurance, parental leave, paid holidays, sick time, 401(k), retirement planSpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more excit
Content Governance & Operations Lead
SHI International Corp.New YorkSHI International Corp. in New Jersey is seeking a Content Operations & Governance Manager to enhance content governance and operations within their marketing team. This role focuses on establishing s
Operations Lead - I&C
Westinghouse Electric Company LLCNew StantonOperations Lead - I&CRequisition Number: 33031 Company: Westinghouse Electric Co Location: New Stanton, USAre you interested in being part of an innovative team that supports Westinghouse's mission to
Sovereign Sales Operations Lead
ReflectionNew YorkOur Mission Reflection’s mission is tobuild open superintelligence and make it accessible to all .We’re developing open weight models for individuals, agents, enterprises, and even nation states. Our
Salsify Content Operations Lead
ConairStamfordConair LLC is looking for a Content Operations Lead to manage Salsify as the centralized source of product content and digital assets. The role is strategic and requires collaboration across IT and re
Strategic Operations & Analytics Lead
The Home DepotAtlantaThe Home Depot is searching for a Senior Operations Business Analyst in Atlanta, Georgia. This role involves leading project teams, performing data analysis, and delivering presentations to executives
Cyber Security Operations Lead
AVANGRID , Inc.OrangeAVANGRID Inc. is seeking a Senior Analyst in Cyber Security located in Orange, Connecticut. The successful candidate will provide operational leadership and support across the Avangrid Networks, focus
Cloud Content Operations Lead
Amazon.com Services LLCCulver CityAmazon.com Services LLC is looking for a Content Operations Manager in Culver City, CA. This role focuses on driving operational excellence by standardizing workflows and developing comprehensive tech
Growth & Sales Operations Lead
IVX Health, Inc.BrentwoodIVX Health, Inc. is seeking a Manager, Sales Operations to lead strategy and analytics driving national growth. This high-impact role demands a strategic, data-driven leader who elevates team performa
Information Technology Operations Lead
- Alpharetta, Georgia, United States
- Alpharetta, Georgia, United States
À propos
This position drives operational excellence through proactive monitoring, incident management, service performance optimization, and continuous improvement initiatives while partnering across infrastructure, cybersecurity, application teams, and business units to ensure high availability of mission‑critical systems and a strong end‑user experience.
What You Get to Do
Oversee vendor-supported operations across NOC, TOC, Service Desk, and Tech Lounge environments
Manage third‑party providers to ensure adherence to SLAs, KPIs, and contractual obligations
Govern incident, problem, escalation, and major outage management processes
Ensure 24x7 monitoring and operational support for infrastructure, applications, and end‑user systems
Establish operational performance metrics, dashboards, and executive reporting
Lead continuous improvement initiatives focused on service quality, automation, and customer experience
Partner with Infrastructure, Cybersecurity, Cloud, and Application teams to ensure operational readinessOversee ITIL‑based service management practices across outsourced operations
Manage vendor financial performance, budgets, and cost optimization efforts
Drive executive communications, stakeholder updates, and post‑incident reviews
Identify operational risks and implement remediation plans
Lead governance meetings and strategic planning sessions with vendors and stakeholders
What You Bring to the Table
Bachelor’s degree in Information Technology or related field, or equivalent experience
5+ years of IT Service Management experience
5+ years of technology support leadership experience building and leading teams
Working knowledge of ITIL frameworks and service management practices
Experience with ITSM tools such as ServiceNow
Experience operating in a 24/7, high‑availability support environment
Strong understanding of SLAs, KPIs, and service performance metrics
Proven ability to manage vendors, drive accountability, and optimize service delivery
Strong communication, analytical, and problem‑solving skills
Skills That Set You Apart
Experience in highly regulated industries (e.g., oil & gas)
ITIL certification or advanced service management expertise
Microsoft certifications (e.g., Microsoft 365)
Experience developing operational support teams with strong SLA/KPI focus
Knowledge of infrastructure technologies, Active Directory, and Microsoft ecosystem
Experience with PC, printer, AV lifecycle management and enterprise asset environments
Strong customer service mindset with ability to lead in high‑pressure environments
Advantages of Working at Colonial Pipeline Company
Getting to work for a company that helps to meet our country’s energy needs and keeps us moving!
Team members who care about each other while accomplishing remarkable things.
Highly competitive benefits – Check out Colonial’s Total Rewards package.
Colonial Pipeline is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, sexual orientation, veteran status or any other reason prohibited by federal, state or local law.
#J-18808-Ljbffr
Compétences linguistiques
- English
Cette offre provient d’une plateforme partenaire de TieTalent. Cliquez sur « Postuler maintenant » pour soumettre votre candidature directement sur leur site.