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Information Technology Technician II
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Information Technology Technician II
- Bridgeport, Connecticut, United States
- Bridgeport, Connecticut, United States
À propos
Position Details (Internal Posting-CT State Employees only) Posted: June 16, 2026 Level: Community College Professional 16, 12-month, tenure track position Employment Type: Standard Hours: Full-time, 35 hours per week Anticipated Start Date: August 2026 Work Location: CT State Housatonic (900 Lafayette Blvd, Bridgeport, CT06604) Work Modality: On site; Position is not remote Closing Date: Applications must be submitted by 5:00pm (EST) on Wednesday, July 1, 2026.
Position Summary The Information Technology Technician II independently performs a broad range of computer hardware and software operation, maintenance and repair at a Community College which relies on computerized services in support of its academic and administrative functions. Those computerized services include academic computer labs, classroom computerized instruction and presentations, and several databases, reporting programs and routines, including the centralized Banner system, which assists such departments as the Business Office, Registrar, Admission, Library, and Student Services. The position’s role is that of providing technical assistance to the users of the various computer systems through installation of hardware and software, diagnosing and repairing computer operating problems, scheduling and assisting in the operation of computer labs. The position demonstrates and provides personal instruction to students in computer system operation and assists and trains administrators in software applications.
Essential Duties and Responsibilities Under the direction of the Director of Information Technology or other administrator, the Information Technology Technician II is responsible for providing technically sound assistance in installation, operation, adaptation, maintenance and repair of computerized equipment and software on a college-wide basis, as assigned through effective performance in these essential duties:
Operation of the College’s information technology systems.
Operation of computers and related equipment.
Advice and guidance on computerized systems operation.
Additional responsibilities include:
Attendance and participation at convocation and commencement ceremonies.
Service on assigned committees and task forces.
Attendance and participation at committee, staff, informational and professional meetings which may occur during evenings and weekends.
Minimum Qualifications Associate’s degree in computer science or related technological discipline together with one (1) or more years of experience in computer system and software installation, repair, maintenance and operation; or a combination of education, training, and experience which would lead to the competencies required for successful performance of the position’s essential duties.
Required Knowledge, Skills, and Abilities:
Microcomputer hardware, software, related peripheral equipment, software applications and equipment assembly and installation.
Installing, operating, adapting, diagnosing and repairing malfunctions in computer equipment and software, including complex software systems such as the Banner system.
Ability to work effectively with individuals from diverse academic, socioeconomic, cultural, and ethnic backgrounds, including individuals with disabilities.
Excellent interpersonal, oral, and written communication skills.
Proficiency with Microsoft Office applications (Word, Excel, PowerPoint, Outlook, Teams).
Preferred Qualifications
Experience with installing and troubleshooting commercial AV equipment commonly found in educational institutions, such as AV scalers, projectors, IP cameras, decoders, receivers, etc.
Experience working at a Community College.
Salary and Benefits
Salary $65,174 approximate annual.
CT State offers a comprehensive benefits package, including:
Generous leave policies.
Multiple retirement plan options.
Comprehensive health insurance choices.
Supplemental benefits for retirement and family protection.
Tuition reimbursement (if applicable).
Equity Statement Connecticut State Community College commits to bold and disruptive change by actively identifying, naming, and dismantling structural racism, systemic poverty, and other barriers; establishing equitable and anti-racist policies and practices; and empowering students, faculty, staff, and administrators to advance racial, social, and economic justice. Our core collective responsibility is to continuously assess practices and policies and transform the world we live in by eliminating inequities.
Continuing Notice of Nondiscrimination CT State Community College does not discriminate on the basis of age, ancestry, color, national origin, gender identity or expression, genetic information, learning disability, marital status, intellectual disability, physical disability (including but not limited to blindness), present or past history of mental disability, prior criminal record, race, religious creed, sex (including pregnancy and sexual harassment), sexual orientation, retaliation for previously opposed discrimination or coercion, veteran status, victims of domestic violence, sexual assault, and/or trafficking or any other federal or state protected class in its employment, programs, and activities, unless the provisions of Section 46a-80(b) or 46a-81(b) of the Connecticut General Statutes are controlling or there are bona fide occupational qualifications excluding persons in one of the above protected groups.
For information regarding the nondiscrimination, disability, and Title IX policies/procedures, contact: Nicholas D'Agostino, Director of Equity and Civil Rights, CT State Community College, 185 Main Street, New Britain, CT 06051, 860-612-7075 or nicholas.dagostino@ctstate.edu.
CSCC IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER.
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Compétences linguistiques
- English
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