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Desktop Support Engineer365 LiveTech • Bellingham, Washington, United States
Postuler Maintenant
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Desktop Support Engineer

365 LiveTech
  • US
    Bellingham, Washington, United States
  • US
    Bellingham, Washington, United States
Postuler Maintenant

À propos

Desktop Support Engineer – Windows Migration Project 24LiveIT specializes in delivering high‑quality IT infrastructure, end‑user support, and digital transformation services to organizations across multiple industries. We help businesses modernize their technology environments through seamless deployment, migration, and support solutions. Our team is committed to providing reliable IT services that enable clients to operate efficiently and securely in today's fast‑changing technology landscape.
Role Description 24LiveIT is seeking experienced Desktop Support Engineers to join a large‑scale Windows Migration Project located in Burlington, Massachusetts. This is a full‑time contract opportunity supporting enterprise‑wide device migration activities in a live production environment.
The selected candidates will be responsible for performing end‑user device migrations, desktop deployments, data transfers, hardware installations, software configurations, and providing technical support throughout the migration lifecycle. The role requires strong troubleshooting capabilities, excellent customer service skills, and the ability to work closely with project teams to ensure successful migration outcomes.
Key Responsibilities
Perform Windows migration and desktop deployment activities
Configure and deploy desktop and laptop systems
Execute end‑user data migration and profile transfers
Troubleshoot migration‑related hardware and software issues
Provide onsite technical support during migration activities
Install, configure and maintain operating systems and applications
Coordinate with project managers, technical teams, and end users
Document migration activities, issues, and resolutions
Ensure minimal disruption to business operations during migrations
Support post‑migration validation and user assistance
Required Qualifications
Experience in Windows migration and desktop deployment projects
Strong knowledge of Windows 10 and Windows 11 environments
Experience with desktop/laptop hardware installation and troubleshooting
Strong technical support and problem‑solving skills
Ability to diagnose and resolve hardware, software, and connectivity issues
Experience supporting enterprise users in a production environment
Excellent communication and customer service skills
Ability to work independently and collaboratively within project teams
Preferred Qualifications
Band 2 Desktop Support Technician experience preferred
Strong Band 1 Engineers with migration project experience will be considered
Experience with large‑scale device refresh or migration projects
Knowledge of Active Directory, Microsoft 365, and endpoint management tools
CompTIA A+ , Microsoft certifications, or similar credentials are a plus
What We're Looking For
We are seeking motivated Desktop Support Engineers who thrive in fast‑paced enterprise environments and have hands‑on experience supporting Windows migration initiatives. Candidates should be comfortable working directly with end users, resolving technical issues efficiently, and contributing to successful project delivery.
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  • Bellingham, Washington, United States

Compétences linguistiques

  • English
Avis aux utilisateurs

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