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- New Bedford, Massachusetts, United States
- New Bedford, Massachusetts, United States
À propos
The Assistant Store Manager provides leadership and direction to front line associates to ensure that our customers have a memorable experience. This professional leads operations for an individual retail location, including assigned associates, cash management, inventory control, loss prevention, safety, store appearance and more.
What You'll Get
- Competitive weekly pay and bonus opportunities.
- A benefits package valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.
- Up to $5,250 annually in tuition reimbursement.
- Paid training and all the tools and resources you'll need to be successful.
What You'll Do
- Motivate and lead activities of associates, ensuring the highest possible productivity and world class customer service; Provide appropriate associate cross-training for operational stability.
- Provide world class customer service by responding quickly to customer complaints/warranty issues and process casualty losses/repair damages.
- Manage work order assignments and routing of mobile jobs; Ensure that procedures are followed, vehicles are loaded, and are in transit in a timely manner.
- Train associates on installation techniques and procedures, vehicle and equipment maintenance, required documentation and internal technology platforms.
- Monitor productivity, inventory and cleanliness to ensure that quality standards are met.
- Ensure compliance with applicable laws and regulations issued by OSHA and other federal, state, and local regulatory agencies.
- All other duties as assigned.
What You'll Need
- High School Diploma/GED/Equivalent OR 3-5 years of leadership/supervisory experience, preferred.
- Valid state-issued driver's license required.
- 1+ year of supervisory/leadership/key holder experience.
- 3-5 years of experience in retail or service center environments; automotive experience preferred.
- Proficiency with Microsoft Office Suite, web applications, and general office equipment.
- Comfort working outside in a variety of weather conditions.
- Present a professional appearance and wear personal protective equipment.
- Physical requirements: lifting and carrying up to 35 lbs. for short periods, working at elevated heights, remaining on your feet for extended periods.
Compétences linguistiques
- English
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