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Inside Sales
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Inside Sales
- Greensboro, North Carolina, United States
- Greensboro, North Carolina, United States
À propos
Inside Sales Associate is responsible for developing new leads, revisiting lost customer relationships, communicating with customers, understanding their needs, and ensuring a smooth sales process. The role involves proactive sales initiatives, outbound calls, and efficient order processing while maintaining excellent customer service. Key Responsibilities
Identify and qualify new business leads and opportunities. Foster good relationships with both internal and external customers to maximize sales opportunities. Support outside sales team in managing customer accounts and order processing. Prepare product demonstrations, presentations, and proposals for potential clients. Track and report sales performance using the sales CRM. Drive sales growth with proactive outbound calls, managing at least 15 customers daily using CRM tools. Collaborate with Credit and Lead Generation teams to maintain accounts, expedite order cycles, and identify new opportunities. Maintain meticulous records of sales interactions, quotes, and transactions. Foster continuous improvement by staying informed about product innovations, market trends, and competitor activities. Work directly with the Sales Enablement Team to drive revenue and adopt digital resources to improve efficiency and sales effectiveness. Direct Manager & Direct Reports
The position reports directly to the Branch Manager and does not directly manage other employees. Travel Requirements
Minimal travel, limited to occasional attendance at trade shows, industry association events, and company-sponsored events as necessary. Physical Requirements
Prolonged desk work and computer use, requiring repetitive hand movements and fine motor skills; ability to lift up to 15 pounds occasionally. Working Conditions
Dynamic, fast‑paced environment that fosters collaboration and efficiency. Requires adaptability to manage rapid workflows and tight deadlines, emphasizing proactive communication with customers via phone and digital channels. Minimum Qualifications
Excellent verbal and written communication skills. Proficiency in Microsoft Office Suite (Outlook, Word, Excel), relationship management software, and internet navigation. Effective communication in both verbal and written form; bilingual in English and Spanish preferred but not required. Problem‑solving abilities. Excellent customer service skills focused on customer satisfaction and relationship‑building. Detail‑oriented with strong organizational and time‑management capabilities. Entrepreneurial spirit with self‑motivation and enthusiasm for the business. Ability to work cohesively within a team environment, adhering to a "one team, one fight" philosophy. Preferred Qualifications
Proven experience in an inside sales role or similar. Experience in B2B sales. Knowledge of the company’s products or industry. Experience with CRM systems for sales tracking and customer communication. Proficiency in English and Spanish for inclusive communication. Efficiently manage priorities, maintain records, and perform data‑driven analyses. Representing the organization at trade shows and industry events. Commitment to professional growth and adaptation to industry trends. Expertise in advanced functions of Microsoft Office Suite. Effective collaboration with sales teams and external partners. Minimum Education
High school diploma required. Preferred Education
Bachelor’s degree in marketing, Business Administration, or a related field preferred. Minimum Years Of Work Experience
Demonstrated experience assisting customers with purchasing needs via in-person or telephone interactions; proven experience or strong interest in generating new sales opportunities through proactive calls to potential customers. Other Requirements
Must be authorized to work in the United States without sponsorship. Valid driver’s license, satisfactory driving record, and reliable transportation required. Successful completion of a criminal and driving background check, as well as a pre‑employment drug test, is mandatory. Benefits
Competitive weekly/bi‑weekly pay with discretionary bonuses. 401(k) with company match. Employee Stock Purchase Plan. Paid time off: vacation, sick, volunteer, holidays, birthday, floating holidays. Medical, dental, and vision coverage. Flexible spending accounts. Company‑paid life insurance and short‑term disability; optional long‑term disability and additional life insurance. Employee referral bonus program. Paid parental leave. Safety program with bonuses for drivers. Equal Employment Opportunity
The company is an Equal Employment Opportunity (EEO) employer and provides job opportunities to qualified individuals without regard to race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, or any other protected characteristic in accordance with applicable federal, state, and local EEO laws.
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Compétences linguistiques
- English
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