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Security Account Manager (83943)
- Hyattsville, Maryland, United States
- Hyattsville, Maryland, United States
À propos
Salary Range $60,000.00 - $65,000.00 Salary/year Category Corporate
Company Overview:Founded in 1973, Inter-Con Security Systems, Inc. is a leading US-owned security company, providing integrated security solutions to government and commercial customers on four continents. Inter-Con remains under family ownership and control and operates as the industry leader in the field of customized, high-requirement security solutions. Inter-Con employs over 25,000 security officer personnel world-wide, trained and managed by a team of professionals with unsurpassed military, law enforcement, and security experience.
Inter-Con is Everywhere Security Matters.
Job Description:The Account Manager reports to the Director of Operations. The major responsibilities of the position include, but are not limited to, the following duties:
- Manage daily operational and administrative functions across security contracts employing Inter-Con employees, across multiple sites in the San Diego area
- Keep the Director of Operations apprised of contract performance by accurately communicating status of compliance and identifying any deficiencies in a timely manner
- Develop and implement project plans for key strategic initiatives designed to improve operations capabilities and responsiveness
- Compile productivity and performance SLAs, KPIs, and dashboard reports to ensure metrics are captured and reported for executive level consumption
- Ensure the highest standards of conduct, appearance, performance, and training are being met at all times.
- Conduct penetration audits around all San Diego facilities under specified contract
- Can independently develop reports, spreadsheets, diagrams, charts, graphs, and other products that may be needed. (e.g. MS Word, Excel, Access, SharePoint)
- An understanding of security operations and contracts management preferred.
- Understand operational KPIs and ability to utilize data to drive operations.
- Strong interpersonal, critical thinking and time management skills.
- A great communicator that gets the value of teamwork.
- Experience in general office setting in a supervisory role preferred.
- Comfortable in an ever changing, fast paced, sometimes stressful environment.
- Technologically savvy - experienced with MS Office Suite. Working knowledge of technology driven scheduling platforms a plus.
- Project management experience. PMP certification a plus.
- Adept in leading teams in complex problem solving.
- Customer Service orientation required.
- Able to interact in a corporate environment and effectively communicate with all levels of management.
- Must be flexible and possess the ability to meet deadlines in a high tempo environment.
- Excellent time-management, organization and multi-tasking skills required.
- A dependable team player with business maturity, enthusiasm, and a positive work attitude.
- Ability to work in a matrixed environment.
- A positive and upbeat team member!
- Preferred candidate has either an honorable military discharge, a Bachelor's degree or 5 years' experience in an operations management and project management role.
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
- Additionally, the position requires near and far vision in reading correspondence and using the computer, and acute hearing when providing phone and counter service to the public.
- Must maintain flexibility regarding job assignments, including other departments, locations, and mandatory overtime.
- Time flexibility depending on the needs of the company.
Duties, responsibilities and activities may change at any time with or without notice.
Inter-Con Security Systems, Inc. is an Equal Opportunity Employer - Disability/Veteran.
Compétences linguistiques
- English
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