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Information Technology Specialist
- Hot Springs, Arkansas, United States
- Hot Springs, Arkansas, United States
À propos
Deploy and configure IT equipment at VA medical centers | Hands-on technical work | Customer-facing role
The Role: Deploy, image, and configure IT equipment (PCs, laptops, monitors, printers, network connections) at VA medical centers and training sites. You’ll set up training rooms, install hardware, verify system images, configure Active Directory, and provide white‑glove customer service to VA staff. On‑site work at VA locations with daytime hours (occasional evenings/weekends). Local travel to sites within the metro area as needed.
What You’ll Do:
Unbox, install, and configure IT equipment at VA facilities and training centers
Image computers with current VA builds and prepare for security scans
Set up network connectivity, peripherals, and training room equipment
Troubleshoot hardware/software issues and provide break‑fix support
Re‑pack and ship equipment between sites
Log work in system admin tools and maintain documentation
Deliver excellent customer service to VA staff and trainees
Required:
5+ year imaging and installing computer equipment
Hardware support experience: laptops, desktops, printers, deployment projects
System administration tasks and troubleshooting skills
Strong customer service and communication skills
Physical requirements: Lift/move equipment up to 50 lbs, push carts, frequently stoop/crouch/reach
Personal vehicle available during work hours
Bachelor’s in STEM/IT/CS
ship or required for Public Trust clearance
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Compétences linguistiques
- English
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