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SYSTEMS ADMINISTRATOR ASSOC
- Athens, Georgia, United States
- Athens, Georgia, United States
À propos
Knowledge, Skills, Abilities and Competencies
Knowledge of maintaining and troubleshooting administrative, instructional, research, and laboratory computers and peripherals.
Ability to serve as on‑site local administrator and primary point of contact for IT service requests.
Ability to collaborate with CVM and UGA IT teams and vendor partners to maintain systems in line with CVM standards.
Knowledge of supporting UGA tools such as OneDrive, Office365, Microsoft Teams, and Zoom.
Ability to research, implement, and support software, hardware, networks, servers, and backups while maintaining a positive, client service‑centered focus.
Duties / Responsibilities
Maintain and troubleshoot administrative, instructional, research, and laboratory computers and peripherals for the TVDIL.
Act as on‑site local administrator and primary point‑of‑contact for any service requests by TVDIL team members.
Maintain email listservs at the TVDIL.
Act as site point of contact for vendor partners to select and maintain service support contracts and assist in on‑site and remote troubleshooting and upgrades of laboratory equipment and systems.
Coordinate with the CVM IT Department team to keep desktop computer image secure and up to date.
Research software, hardware, and related laboratory equipment options as requested and recommend and implement preferred options in line with minimum CVM IT standards to maintain and improve on‑site productivity.
Promote and support use of UGA tools such as OneDrive, Office365, Microsoft Teams, Zoom, etc. as well as support the acquisition and use of specialized and custom software at the TVDIL.
Manage incoming client self‑generated requests and self‑document verbal requests on behalf of TVDIL team members for IT support via the College Help Desk Ticketing system.
Maintain a positive, constructive, client service‑centered focus.
Provide training for the TVDIL team on IT security and other relevant IT subjects.
Work in conjunction with the CVM IT Department and other UGA campus resources to maintain wired and wireless networks.
Work in conjunction with CVM IT Department to manage servers and ensure that server hardware and server software meets minimum CVM standards and USG Minimum Security Practices.
Maintain server backups that meet minimum CVM standard practice.
Participate in and support new local and UGA system‑wide application roll‑outs along the totality of the application adoption cycle.
Seek and present recommendations for process and technology improvements, network configurations, hardware, and software that will benefit the TVDIL and the College.
Minimum Qualifications
High school diploma or equivalent and 2 years of related experience.
Physical Demands Some light lifting.
Security Access Yes
Contact Details For questions concerning this position or recruitment progression, please refer to the Recruitment Contact listed below.
Recruitment Contact Name: Berit Bangoura
Recruitment Contact Email: berit.bangoura@uga.edu
EEO Policy Statement The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb@uga.edu).
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Compétences linguistiques
- English
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