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Systems Administrator L2
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Systems Administrator L2
- Fort Meade, Maryland, United States
- Fort Meade, Maryland, United States
À propos
Description
Provide support for implementation, troubleshooting and maintenance of IT systems
Manage daily activities of configuration and operation of IT systems
Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems
Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all the client/server/storage/network devices, mobile devices, etc.
Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems
Provide support for the escalation and communication of status to agency management and internal customers
Optimize system operations and resource utilization, and perform system capacity analysis and planning
Provide support for the dispatch system and hardware problems and remains involved in the resolution process
Provide in-depth experience in trouble-shooting IT systems
Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance
Provide detailed analysis and feedback to agency management and internal customers for escalated tickets
Qualifications
TS/SCI Poly
BS + 10 years experience
Knowledge of Linux and Windows operating systems and command-line interface (CLI)
Some familiarity in scripting languages (e Bash, PowerShell)
Experience with system automation tools (e.g. Active Directory, Group Policy for Windows)
Knowledge of network protocols and services (e.g. TCP/IP, DNS, DHCP)
Familiarity with virtualization technologies (e.g. VMWare, KVM, Docker for Linux; Hyper V, VMWare for Windows
Some experience with monitoring and logging tools (e.g. Splunk, Zabbix, ELK)
Understanding of security best practices and protocols
Employee Freedom of Choice Our focus is on people first. We offer comprehensive and flexible compensation packages that match the best the industry has to offer and can be customized to fit your needs.
Our Benefits
100% company-paid health , dental , and vision premiums
Automatic company contributed Health Savings Account (HSA) upto $3,900 for families
Up to 7 weeks of Paid Time Off (PTO)
Automatic 401k Investment
Paid 11 Federal Holidays
BlueCross BlueShield Health Insurance
Tuition/Training Reimbursement
Access to Ravens season tickets in club level
Company-paid golf events for your time and course fees
We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, pregnancy, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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Compétences linguistiques
- English
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