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Director of E-Commerce & Digital Marketing
- Homewood, Alabama, United States
- Homewood, Alabama, United States
À propos
Southern Shirt is a leading apparel brand recognized for its performance‑print tees and exceptionally soft fabrics. With a robust direct‑to‑consumer online presence and a widespread retail network across the United States, we are committed to delivering high‑quality products and memorable customer experiences. As we continue to accelerate our growth, we are seeking a Director of E‑Commerce & Digital Marketing to lead our digital strategy and drive B2C revenue through innovative online initiatives.
This role is pivotal in shaping the future of our e‑commerce channel, transforming data into actionable insights, and optimizing our digital marketing efforts. You will have full ownership of the online channel, including budget, channel mix, and performance targets, ensuring that our website operates as a high‑performing sales platform.
What You’ll Own Strategy & Leadership
Define the full e‑commerce and digital marketing strategy against B2C revenue targets.
Set priorities and approve execution across email, SMS, social, paid search, paid social, and content.
Act as the primary decision‑maker for digital, partnering with Product, Merchandising, Brand, and IT to optimize the online experience for conversion and scale.
Site & Conversion
Own website performance and conversion outcomes; use data to find friction, fix it, and surface revenue opportunities across the journey.
Run a structured CRO and testing roadmap (A/B and experimentation) to lift conversion rate, AOV, and campaign effectiveness.
Merchandising & Promotions
Own online merchandising: product presentation, pricing, promotions, and site placement, all tuned to sell‑through.
Make the calls on promotions, product visibility, and timing in partnership with Merchandising and Inventory, with an eye on stock levels and seasonal launches.
Channels & Content
Own strategy and performance across paid, owned, and organic, aligned to seasonal priorities.
Direct content execution for brand consistency plus engagement, conversion, and retention.
Own SEO and SEM, balancing near‑term demand capture against long‑term organic efficiency.
Customer & Retention
Translate behavioral and performance data into strategies that drive repeat purchase, retention, and LTV.
Lead engagement across email, SMS, and on‑site to deepen relationships and grow revenue per customer.
Budget & Measurement
Own the digital and e‑commerce budget: forecast, allocate, and optimize to hit revenue and efficiency targets.
Make final calls on spend, channel mix, and investment to maximize ROI and ROAS; hold internal teams and external partners to results.
Own analytics and executive reporting: define KPIs across traffic, engagement, conversion, and revenue, and build clear dashboards for leadership.
Use AI and automation as a force multiplier to streamline reporting and surface optimization opportunities.
Required Qualifications
Bachelor's degree
8+ years of e‑commerce and digital marketing experience with direct ownership of B2C revenue
Expertise in Shopify and hands‑on experience with GA4
Proven track record managing paid media campaigns across Meta Ads, Google Ads, TikTok, Pinterest, and affiliate platforms
B2C e‑commerce acquisition experience across paid media and SEO/SEM, including channel mix optimization
Experience owning an e‑commerce P&L/budget and optimizing channel mix to hit performance targets
Authorized to work in the United States
Preferred Qualifications
People management experience with at least 2 direct reports
Experience leading CRO and experimentation/testing roadmaps
Experience building and maintaining KPI dashboards for e‑commerce performance reporting
Experience with e‑commerce growth and marketing tools including Google Merchant Center (or feed management tools), Hotjar, Attentive, and Triple Whale
Benefits & Culture
Passionate Team: You'll be working with a group of like‑minded trend‑setters who share your love for what we do.
Creative Freedom: We encourage you to think outside the box and bring your innovative ideas to life.
Competitive Benefits: We offer competitive benefits and perks to keep you happy and motivated.
401K Retirement with employer matching
Medical, Dental, and Vision Insurance
Paid Time Off (PTO) and Holidays
Company Sponsored Luncheons and Events
Generous Employee Discounts on SSCO Product
Fun, Collaborative Work Environment with Great People
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Compétences linguistiques
- English
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