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IT Organisational Change & Communications Lead
- Dublin, Dublin, Ireland
- Dublin, Dublin, Ireland
À propos
Want to apply Read all the information about this position below, then hit the apply button.
The role ensures thatIT initiatives, risks, incidents, and changes are communicated clearly, consistently, and effectivelyto executive leadership, governance forums, and the wider organisation, supporting informed decision-making, business continuity, and successful adoption.
This position plays acritical decision-support rolewithin Enterprise IT, translating complex IT delivery, cyber, and operational inputs intoclear, concise, and executive-ready communication and reporting.
Key Responsibilities Executive & Board-Level Reporting Own and coordinate the development ofCEO-level IT reportscovering IT, GBS, CID, and Security.
SupportBoard and Audit Committee materials, including Enterprise Risk Management (ERM) inputs.
Produce and coordinateExecutive downtime and major incident updates(e.g., SAP Priority 1 incidents).
Ensure executive materials are accurate, aligned, risk-based, and suitable for senior leadership and Board audiences.
IT Governance & Leadership Communications Develop and manage reporting and presentations for: IT Governance Committee (CIO) IT / GBS Town Halls IT and Cyber leadership presentations (e.g., ERP strategy) Ensure consistent core messaging across leadership forums.
Translate programme, operational, and cyber delivery information into leadership-relevant insights.
End-User & Global IT Communications CoordinateIT Service Desk and Major Incident communicationsto end users.
Manage IT end-user updates during incidents, outages, and significant IT changes.
Partner closely withGlobal Communications and Branding teamsto ensure alignment with corporate communication standards.
Ensure communications are timely, clear, actionable, and audience-appropriate.
OCM & PMO-Integrated Change Reporting LeadIT Project OCM Assessmentsaligned to PMO governance (e.g., Gate 2 readiness).
Provide ongoingOCM oversight and planning supportto IT project teams.
Identify, track, and escalate change readiness, adoption, and communication risks.
Embed OCM considerations into IT delivery rather than treating them as stand-alone activities.
Local & Site-Based Communications Coordinate site-specific IT communications (e.g., Dublin office screens, events, and updates).
Localise enterprise IT messaging while maintaining global consistency.
Cross-Functional Coordination Act as the central coordination point between: Enterprise IT delivery teams Cyber & Security IT PMO Global Communications External partners and managed service providers Ensure a single version of truth across all IT communications.
Scope of Accountability The role covers, but is not limited to, the following reporting and communication areas: CEO IT Reporting (weekly / monthly) Board & Audit Committee reporting (quarterly) ERM IT inputs (quarterly) IT Governance Committee reporting (bi-monthly) IT / GBS Town Halls (quarterly) IT & Cyber executive presentations (ad hoc) Service Desk and Major Incident communications (ongoing) End-user IT communications (ongoing) IT OCM assessments and oversight (ongoing) Site-based IT communications (monthly) Executive downtime and incident updates (variable) Requirements Proven experience inIT communications, organisational change, PMO, or transformation roles.
Demonstrated ability to deliverC suite and Board level reporting.
Experience operating in complex, matrixed IT environments.
Strong stakeholder management and influencing skills.
Excellent written and verbal communication skills, with the ability to simplify complex technical information Candidates should hold appropriate RTWs for Ireland i.e.
Stamp1G Spousal, Stamp 4, Irish/British/EU passport.
For more information please apply here or contact Candidates must be eligible to work full time and long term in the location specified or currently hold a valid appropriate long term work Visa to apply.
eirbusinesstalent, eir business and our clients are equal opportunity employers who seeks to recruit and appoint the best available person for a job regardless of marital / civil partnership status, sex (including pregnancy), age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability.
eirbusiness talent, eirbusiness and our clients apply all relevant Data Protection laws when processing your Personal Data. xyswxtq
If you choose to apply to this opportunity and share your CV or other personal information with eirbusiness talent, eirbusiness and our clients, these details will be held by us in accordance with our privacy policy used by our recruitment team to contact you regarding this or other relevant opportunities at eirbusiness talent and eirbusiness.
Skills: Executive & Board-Level Reporting IT Governance & Senior Stakeholder Communication Major Incident & Crisis Communications Management Benefits: Work From Home
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Compétences linguistiques
- English
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