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HVAC Counter Sales 1R.e.-Michel-Compan • Hemet, California, United States
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HVAC Counter Sales 1

R.e.-Michel-Compan
  • US
    Hemet, California, United States
  • US
    Hemet, California, United States
Postuler Maintenant

À propos

Job Title: Counter Sales 1 FullTime / Non-Exempt | Location: Hemet, CA | Reports To: Branch Manager
Job Duties
Provide fast and friendly customer service by following "Customer First" standards, in person or over the telephone.
Display positive attitude by greeting customers as they enter the branch.
Ensure commitments made to customer meet or exceed expectations. Enter customer order in system on the same day the order is received.
Pull customer orders from warehouse and load into company delivery truck, customer vehicle or stage pick up by using safe material handling procedures.
Produce and complete paperwork accurately, including invoices, C.O.D.’s, special orders, vendor purchase orders, shipping and receiving paperwork.
Ensure all product leaving the branch is billed. Collect payment via cash or credit card and follow all money handling procedures.
Follow procedure to process all customer returns and warranties on the same day they are received.
Maintain self‑service area by restocking, rotating display/end caps, and tidying area.
Create/maintain branch displays that support corporate programs and branch strengths/markets.
Use available resources to locate product for customers. Provide updates as necessary on delivery and back‑ordered product.
Immediately report damage, safety issues and accidents to supervisor.
Use sales tactics to promote special items or sales. Keep up to date with new product information. Educate customers on available product, make recommendations and provide information as needed.
Perform warehouse duties when necessary: clearing debris, pallets, cartons, sweeping, vacuuming, cleaning bathroom, emptying trash, tidying shelves, loading/unloading by hand or material handling equipment.
Maintain a safe and clean work environment by keeping workstation neat and orderly.
Professionally represent the R.E. Michel Company by wearing the approved company uniform and abiding by grooming standards at all times.
Other duties as assigned.
Qualifications
Excellent verbal communication skills with the general public and/or customers.
Excellent attitude and interpersonal skills to service customers in the branch, on the telephone or at the delivery site.
Proficiency operating a computer and Prophet 21.
Basic math skills; understanding of markup, gross margin and impact on sales and expenses.
Ability to read invoices, catalogs, stock numbers and descriptions to accurately identify items.
Other Requirements
Basic understanding of heating and cooling systems, parts and supplies.
Work Environment Fast‑paced environment with frequent interruptions. Requires frequent bending, climbing, movement and lifting during loading/unloading of trucks and stocking products. Occasional exposure to extreme cold and extreme heat. Work schedule typically Monday through Friday with some Saturdays (half day). Safety‑sensitive position.
Successful completion of pre‑employment screening is required and must be 18 years of age to operate forklift.
Benefits
Medical Insurance
Dental Insurance
Vision Insurance
Prescription Plans
Wellness Discounts through Blue365
Access to 24‑Hour Nurse Advice Hotline
Employee Assistance Program
401(k)
Life and AD&D Insurance
Supplemental Life and AD&D Insurance for Employees, Spouses/Domestic Partners and Dependents
Short‑and Long‑term disability
Critical Illness/Accident Insurance/Hospital Indemnity Insurance
Employee Discount
Employee Uniform Program
Access to Working Advantage – Discounts on Entertainment, Shopping and MORE!
Access to LifeMart – Discounts on Hotels, Apple Products and MORE!
Career Advancement Opportunities & On‑site training courses
Weekly Pay – Every Friday
R.E. Michel Company, LLC is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
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  • Hemet, California, United States

Compétences linguistiques

  • English
Avis aux utilisateurs

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