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  • Emplois similaires à : Retail Sales Consultant
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Retail Sales ConsultantOptimum Corp • Beckley, West Virginia, United States
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Retail Sales Consultant

Optimum Corp
  • US
    Beckley, West Virginia, United States
  • US
    Beckley, West Virginia, United States
Postuler Maintenant

À propos

Overview Are you looking to optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, seeking driven and enthusiastic professionals to join our team, empower lives, fuel businesses, and drive innovation. Connectivity is no longer a luxury, but a necessity. A career at Optimum means you’ll enable progress and enhance lives by providing reliable, high-speed connectivity solutions that keep the world connected. Our successes, now and in the future, are powered by our amazing product, a commitment to our people and culture, and the connections we make in our communities.
If you are resourceful, collaborative, and passionate about delivering consistent excellence, Optimum is for you!
Job Summary Optimum wants enthusiastic, motivated, and self-driven individuals who want to reshape the way people connect. As a Retail Sales Consultant, you will be part of one of the largest sales channels in the company. Your dynamic personality will forge powerful connections with our customers, while exceeding sales targets and delivering an unparalleled partner and customer experience.
As a valued member of the Optimum Retail team, you will leverage your individualistic personality to become an in-store brand ambassador that focuses on selling our industry-leading connectivity solutions while creating lifelong customers by delivering an exceptional customer service experience.
Our culture of excellence provides a pathway to success as your leaders and peers will support your personal and professional growth by cultivating the skills needed to achieve sales targets, allowing you to be a successful earner in Optimum’s lucrative compensation plan.
Responsibilities
Connection builder: Your communication skills will bridge the digital divide. You will be the first point of contact for our customers, creating a positive and welcoming environment. Engage with customers, listen attentively to their needs, and provide personalized guidance to help them find the right products and services.
Store Expert: As a product expert, you will have a deep understanding of our products and services. Stay up to date with the latest trends and advancements in the telecommunications/mobile industry. Use this knowledge to educate customers about options and recommend the best solutions for their needs.
Problem Solver: Assist customers with billing and service-related questions, ensuring clear understanding of accounts. Process payments, exchanges, and equipment issues efficiently and accurately. Troubleshoot technical problems and provide solutions, ensuring customer satisfaction and loyalty.
Brand Ambassador: Be the local face of our company. Demonstrate professionalism, integrity, and enthusiasm in all customer interactions. Represent our company values and create a lasting positive impression of the brand.
Team Builder: Work closely with colleagues to ensure an exceptional customer experience. Share knowledge, assist with complex inquiries, and provide backup support when needed. Foster a collaborative team environment that contributes to overall customer satisfaction.
Qualifications
High school diploma or equivalent.
A minimum of one year of retail selling experience.
Effective communication, negotiation, and problem-solving skills.
Self-motivated with the ability to work independently.
Proficient computer and technical skills to support customer solutions.
For some locations, ability to travel to other stores within 35 miles may be required and will be discussed at interview.
Physical abilities: Standing for prolonged periods; ability to lift and carry up to 50 lbs.
Ability to work full-time and weekends as necessary.
Equal Opportunity and Company Information Optimum is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, national origin, religion, age, disability, sex, sexual orientation, gender identity or protected veteran status, or any other basis protected by applicable federal, state, or local law. The Company provides reasonable accommodations upon request in accordance with applicable requirements.
Optimum collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, and compliance with federal, state, and local law, including FCRA-compliant background screening and HR administration.
Applicants for employment with the Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for details.
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  • Beckley, West Virginia, United States

Compétences linguistiques

  • English
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