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Retail Sales Associate / Customer Service
- Phoenix, Arizona, United States
- Phoenix, Arizona, United States
À propos
Retail Sales Associates enjoy the following perks
Starting pay $16 per hour
Bonuses/comissions based on monthly conversion numbers and goals (ranging from $75-$650 with no cap)
A complimentary monthly massage at the studio and discounts on additional services
Medical insurance
401k Match
Referral Bonus
Responsabilities and Duties
Elements Massage is looking for a Retail Sales Associate / Customer Service Associate to create an exceptional massage experience for all the clients every time they enter the studio.
Informing all clients about the benefits of the Elements Wellness Program, a no hassle membership plan.
Following our proven sales process to enroll clients into the Elements Wellness Program.
Being the first and final face of hospitality, whether on the phone or in the studio.
Ensuring the client appointment paperwork and payment process is brief, painless, and accurate.
Here’s what we are looking for
Ability to follow our proven sales process to sell the monthly Elements Wellness Program and build customer loyalty.
The right candidate must like talking, but more importantly, love listening to all new clients, established clients, and prospective clients.
The right candidate can turn every incident of client criticism into a story of great customer service.
Prior retail sales experience preferred; selling memberships or services in‑person to potential clients.
Customer Service in a spa‑like or similar environment is preferred; catering experiences that distinguish their value with attention, hospitality, and execution.
Familiarity with modern office tools and systems; scheduling and payments are all processed with easy‑to‑learn computer programs.
Driven to create the best work environment for the employees and the best experiences for the client.
©2023 Elements Therapeutic Massage, LLC (“ETM”). Each Elements Massage® studio is independently owned and operated. Franchise owners are solely responsible for all employment decisions and matters regarding their independently owned and operated studios. All individuals hired by franchise owners’ studios are their employees, not those of ETM. Elements Massage® + design are registered trademarks owned by ETM.
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Compétences linguistiques
- English
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