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Business Analyst
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Business Analyst/Business Systems Analyst
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À propos
Key Responsibilities
Design, configure, and maintain scalable business processes and automation workflows within Salesforce and integrated systems
Build and maintain operational dashboards in Tableau or PowerBI to track key performance indicators, revenue metrics, and pipeline health
Conduct deep‑dive statistical analysis on operational data to identify bottlenecks, churn risks, and expansion opportunities
Write complex SQL queries to extract, transform, and clean messy data from multiple source systems for executive reporting
Lead cross‑functional requirements‑gathering sessions to document current‑state processes and define technical specifications for system enhancements
Establish and enforce data governance standards, conducting regular audits of system data to ensure maximum data quality and compliance
What We Are Looking For
3–6 years of experience as a Business Analyst, Revenue Operations Analyst, or Sales Operations Analyst
Strong proficiency with SQL and deep experience working with relational databases to query large datasets
Hands‑on administrative experience with CRM platforms (Salesforce) and business intelligence tools (Tableau, PowerBI, or Looker)
Proven track record of building automated workflows and translating business requirements into technical system designs
Bachelor's degree in Business Administration, Management Information Systems, Computer Science, or a related quantitative field
Bonus: Salesforce Administrator certification or basic scripting experience in Python or R
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Compétences linguistiques
- English
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