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Sales Coordinator
- Grafton, Wisconsin, United States
- Grafton, Wisconsin, United States
À propos
Comprehensive Health Benefits: We provide 100% company-paid premiums for health, dental, and vision coverage, along with life insurance and both short- and long-term disability options. 401(k) with Company Match & Immediate Vesting: Eligibility for our 401(k) plan begins the first day of the month following 30 days of service, with a 4% company match on employee contributions of 5% or more. Best of all, you are fully vested in the employer match from day one. Generous Paid Time Off (PTO): We understand the importance of work-life balance. Our employees accrue 18 days of PTO each calendar year, allowing you to rest, recharge, and focus on what matters to you most. PTO Carryover Benefits: Enjoy flexibility with our PTO carryover policy, which allows a portion of unused PTO to be carried over into the following year, providing you with additional time off when needed. 10 Company-Paid Holidays: Celebrate and unwind with 10 paid holidays each calendar year, ensuring you have time to relax and enjoy life outside of work.
Job Function: The Sales Coordinator provides critical administrative and operational support to the Sales Project Management team and broader sales organization to enhance efficiency, accuracy, and responsiveness throughout the sales lifecycle. This individual contributor plays a key role in quote preparation, opportunity coordination, CRM/ERP data management, and cross-functional communication to ensure sales opportunities and customer projects progress smoothly and on schedule. This role serves as an internal liaison between outside sales, applications engineering, product engineering, service, logistics, accounting, and other internal teams to support accurate quoting, order processing, and project execution. The Sales Coordinator partners closely with the Sales Project Manager to maintain data integrity, drive process consistency, and meet customer and business deadlines. Success in this role requires strong organizational and communication skills, exceptional attention to detail, analytical capability, and the ability to manage multiple priorities in a deadline-driven environment. Requirements Duties and responsibilities include the following, although other duties may be assigned:
Sales Support & Opportunity Coordination: The Sales Coordinator assists in the preparation of customer quotes. This role coordinates opportunity progression from initial inquiry through order entry, ensuring key milestones and deadlines are consistently met. The coordinator ensures accurate and up-to-date information is entered and maintained within CRM and ERP systems. Demonstration & Sample Coordination: This position supports product demonstration initiatives by coordinating sample shipments, tracking deliveries, maintaining documentation, and ensuring follow-up actions are completed. The coordinator helps ensure demo requests are fulfilled in a timely manner. Sales Asset & Content Support: The Sales Coordinator assists with the development of demonstration videos. Sales Analytics & Reporting Support: The coordinator gathers, compiles, and validates sales and financial data to generate routine and ad hoc reports for management and executive leadership. Cross-Functional Sales Operations Support: Working closely with the Sales Project Manager, the Sales Coordinator supports active customer projects and strategic sales initiatives. The role serves as a liaison between sales, applications engineering, product engineering, service, logistics, and accounting teams to facilitate clear communication, timely issue resolution, and alignment between quoted projects and received orders. Product Sample Management: Maintain accurate records of product samples within the company's virtual sample tracking system, ensuring samples are properly documented, tracked, and available for demonstrations and customer evaluations. Continuous Improvement & Administrative Support: The coordinator contributes to ongoing process improvement efforts aimed at increasing sales operations efficiency and scalability. This includes assisting with documentation of standard operating procedures (SOPs) and best practices, as well as performing additional sales operations or project support duties as assigned by management.
Qualifications:
Bachelor's degree in related field preferred; equivalent experience will be considered. Minimum of two (2) years of experience in project coordination, sales support, or a related role, preferably in a technical or industrial environment. Mechanical or technical aptitude with the ability to understand product specifications and technical information. Experience using CRM and ERP systems, with proficiency in Microsoft Office Suite, especially Excel, Word, and PowerPoint. Experience with Salesforce and/or Epicor a plus. Strong written and verbal communication skills with the ability to work effectively with internal teams and customers. Ability to build and maintain positive working relationships with colleagues and clients. Strong organizational skills with the ability to manage multiple priorities and meet deadlines. Analytical and problem-solving skills with attention to detail and data accuracy. Self-motivated, dependable, and able to work both independently and as part of a team. Bilingual Spanish skills are a plus but not required. Requires valid driver's license and must be insurable.
Physical Demands: While performing duties of this job, the employee is regularly required to sit and talk and hear. The employee frequently is required to use hands to finger, handle, or feel. Will constantly operate a computer and other office machinery. Will regularly move about inside the office to access file cabinets, office machinery etc. The employee is occasionally required to stand, walk, and reach with hands and arms and lift 20 pounds frequently. Will occasionally stoop, kneel or crouch. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Disclaimer: The above is only a summary of the typical functions of this job. The responsibilities, tasks, and duties of this job may differ from those outlined in the description and those other duties, as assigned, might be part of this position.
Compétences linguistiques
- English
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