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Senior Software Engineer - Backend (USA Only - 100% Remote)
- New York, New York, United States
- New York, New York, United States
À propos
Base pay range $140,000.00/yr - $210,000.00/yr
About Us Close is a bootstrapped, profitable, 100% remote company that builds a CRM focused on communication and sales productivity.
About The Role You will be joining one of our six cross‑functional teams. These are the CRM, Admin & Onboarding, Conversations, Messaging & Scheduling, Automations & Integrations, and Data Insights teams. You will regularly collaborate with other backend & frontend engineers, product managers, designers, and other teams at Close.
About You You are a curiosity‑led, high‑performing, full‑time Software Engineer who is impassioned by the impact your work can have on your team members and ultimately our end users. You value collaboration, knowledge sharing, and have a good understanding of web technologies and want to help design, implement, launch, and scale major systems and user‑facing features.
You’re comfortable working in a fast‑paced environment with a small and talented team where you’re supported in your efforts to grow professionally. You’re able to manage time well, communicate effectively, and collaborate in a fully distributed team.
Responsibilities
Conceive, design, build, and launch new user‑facing features
Implement new AI features to turbocharge our customers’ daily tasks
Improve the performance and scalability of our GraphQL and REST API
Improve how we sync millions of sales emails and calendar events each month
Work with Twilio’s API, WebSockets, and WebRTC to improve our calling features
Build user‑facing analytics features that provide actionable insights based on sales activity data
Improve our Elasticsearch‑backed powerful search features
Improve our internal messaging infrastructure using streaming technologies like Kafka and Redis
Build new and enhance existing integrations with other SaaS platforms such as Google G Suite, Zapier, and web‑conferencing providers
Enhance our web app with real‑time updates powered by GraphQL Subscriptions
Leverage the latest AI LLMs from providers like OpenAI, Groq and AssemblyAI
Help manage our ever‑growing data processing needs
Billions of Mongo documents
Millions and millions of rows of PostgreSQL data
55 Terabytes of logs per month
500 billion OTEL spans over the last 30 days
10+ million events per day
Tens of thousands of Docker containers
7 million minutes of call recordings per month
Petabytes per month of network traffic
Requirements
Senior 1 & 2 level candidates should have 5+ years of experience building modern back‑end systems.
Staff level candidates should have 8+ years of experience.
Professional Python experience is preferred but a working knowledge of Python with additional experience in other languages is acceptable if you have a desire to work with Python.
You have built web APIs that were Internet‑facing or supported other high‑volume loads.
You have hands‑on production experience working with MongoDB, PostgreSQL, Elasticsearch, or similar data stores.
You have experience designing, scaling, debugging, and optimizing systems to make them fast and reliable.
You have participated in code reviews and provided overall code quality suggestions to help maintain the structure and quality of the codebase.
You care about the craftsmanship of the code and systems you produce.
You are able to speak and write in English.
You are located in the USA (ET, CT, MT, PT).
Bonus points if you have
Contributed open‑source code related to our tech stack.
Led small project teams building and launching features.
Built B2B SaaS products.
Implemented features that leveraged AI to deliver unimaginable new product capabilities.
Worked with complex architectures that support multiple APIs (e.g. REST, GQL, WebSockets) as well as async task and event processing frameworks.
Benefits
Competitive compensation including an organization‑wide goal‑based bonus
Paid Time Off: 5 weeks PTO upon joining + Winter Holiday Break. Each year with the company, you’ll receive 2 additional PTO days
80% Work Option: Work with your manager to choose between working 5‑day weeks (standard full‑time) or 4‑day weeks at 80% pay
Paid Parental Leave for primary and secondary caregivers
Sabbatical: After 5 years with the team, you’re eligible for a 1‑month paid sabbatical
Healthcare (US residents): Medical, Dental, Vision with HSA option (US residents), Dependent care FSA (US residents)
401k (US residents): We match 6% contributions with immediate vesting
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Compétences linguistiques
- English
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