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Account Service Representative
- Gulfport, Mississippi, United States
- Gulfport, Mississippi, United States
À propos
Our vision is to be the best at what we do. Our mission is to improve lives through technology. "Customer Inspired" isn't just our sloganit's our driving force, and C Spire team members live it. We aim to engage the exceptional and embrace operational excellence to deliver connectivity and technology solutions that advance our communities and customers' lives. It's a challenging goal, but we have a winning team that is looking to grow.
As an Account Service Representative, you'll be on the front line of C Spire's customer experience in one of our retail locations. You'll join an elite, sales-focused team that thrives on exceeding goals and winning together. With top-tier benefits, uncapped commission, and career growth opportunities, this role is tailor-made for talented and driven professionals who are passionate about technology and customer service.
Responsibilities: What You Will Do:
- Drive wireless, home services, and business sales to exceed monthly goals and unlock uncapped commission opportunitiesaveraging over $50,000 annually in total compensation.
- Serve as a knowledgeable and trusted consultant for customers, staying up to date on the latest devices, plans, and home services.
- Deliver exceptional customer service with integrity and enthusiasm in every interaction.
- Contribute to a high-performing team that is laser-focused on dominating the telecommunications industry.
- Leverage C Spire's investment in your futureadvance through our management training programs or grow where you are with ongoing retail development support.
- Represent the C Spire brand with professionalism, passion, and drive.
Qualifications: What You Will Bring:
- You'll bring a passion for technology, a dedication to results, and the drive to deliver unbeatable service to every customer who walks through our doors.
- In addition to that, we require: One year of customer service or sales experience or a bachelor's degree or equivalent.
- Excellent communication skills.
- A passion for technology and a commitment to staying current on new devices and plans.
- Ability to work a full-time, irregular schedule that includes some evenings and Saturdays.
- We will give special consideration to candidates who have: Two or more years of experience in sales or in a customer-facing, fast-paced retail environment. A proven track record of hitting goals and advancing professionally.
What You Will Gain:
- Competitive compensation package
- Blue Cross Blue Shield health insurance
- Tuition assistance programs
- Complimentary wireless service & device*
- 401k match
- Teladoc telemedicine
- WellBeacon wellness program
- Paid talent referral opportunities
- Tailored learning paths for every position
Physical Requirements and Working Conditions:
- Must be able to work evenings and Saturdays in a flexible schedule shared by other department members.
- Must be able to lift 40 lbs. of materials.
- Must be able to stand for long periods of time, have finger/wrist/arm mobility, and finger dexterity to use computer keyboard and/or mouse, while viewing a computer screen.
- *Complimentary wireless service and device available to team members in our wireless footprint.
Compétences linguistiques
- English
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