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Retail Personal Stylist - Grove LA
- Los Angeles, California, United States
- Los Angeles, California, United States
À propos
This is a full time role for a candidate who is looking to work in contemporary & luxury personal shopping. The Retail Personal Stylist is responsible for working with Revolve & FWRD's best customers in person & virtually - ensuring an excellent shopping experience for the client, while delivering superior sales results that directly impact Retail store revenue & Key Performance Indicators.
Major Responsibilities:
- Proven experience in working within a sales driven environment deliver sales results in line with business growth targets
- Proactive sales approach able to show initiatives/ideas to constantly improve the client experience and drive sales
- Customer centric proven ability to foster and maintain personal relationships with clients to build brand loyalty
- Motivated and willing to go above and beyond to service the client
- Develop one-to-one client relationships through regular communication, and refer to individuals' orders/returns history to enhance understanding of the client base and develop customer profiles
- Ensure that sales leads are identified and prioritized, as well as create and implement new selling ideas to ensure sales targets are met
- Increase spend of individuals and develop client loyalty though by understanding their needs and up-selling (whenever possible)
- Develop new client relationships, as well as, re-engage lapsed clients
- Review data to identify client preferences and purchasing patterns
- Provide weekly and monthly sales performance updates to management
- Ability to develop strong, synergistic relationships with a multitude of teams and personnel
- Ability to manage multiple tasks under strict deadlines
- Ability to demonstrate logical thinking and problem solving skills
- Strong multitasking, prioritization and organizational, skills
- Works closely with allocations team to stay up-to-date on new merchandise and or brands, as well as, exclusives
- Wherever possible, initiate face-to-face contact with your customers
- Cover for other Personal Stylists in their absence
- Must be able to work flexible hours to get the job done
Required Competencies:
- Extensive knowledge and previous experience in contemporary & luxury fashion, including extensive knowledge of the current fashion trends
- Strong knowledge of apparel construction and fabrication and size and fit
- Self-starter that thrives in a fast-paced sales environment
- Confident, with excellent communication skills, including written and verbal skills
- Proactive in identifying new opportunities and areas for improvement
- Embodies the style/aesthetic of the brand
Minimum Qualifications:
- Previous sales experience or styling experience in the contemporary & luxury clothing sector (2 years minimum)
- 3+ years Retail experience Management a plus
- Experience in brick and mortar and/or ecommerce
- Strong computer literacy, including working knowledge of Excel and PowerPoint
- Proficient in Gmail
Preferred Qualifications:
- Bachelor's degree preferred
A successful candidate works well in a dynamic environment with minimal supervision. Each day is a little different, it's what keeps us on our toes and excited to come to work every day.
For individuals assigned and/or hired to work in California, Revolve includes a reasonable estimate of the salary or hourly rate range for this role. This takes into account the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications.
A reasonable estimate of the current base hourly/salary range is $25 to $27/hr.
After submitting your application, please check your spam folder for emails on your application status. Emails are sent from an ADP email address.
Compétences linguistiques
- English
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