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Sales Support SpecialistFreudenberg Filtration Technologies • Plymouth, Minnesota, United States
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Sales Support Specialist

Freudenberg Filtration Technologies
  • US
    Plymouth, Minnesota, United States
  • US
    Plymouth, Minnesota, United States
Postuler Maintenant

À propos

Overview Working at Freudenberg: "We will wow your world!" This is our promise. As a global technology group, we not only make the world cleaner, healthier and more comfortable, but also offer our 52,000 employees a networked and diverse environment where everyone can thrive individually. Be surprised and experience your own wow moments.
Protecting people and the environment, and optimizing industrial processes - that is what drives us at Freudenberg Filtration Technologies. We serve our automotive, consumer goods and industrial customers with technically leading products, system solutions, services and consulting in air and liquid filtration. As part of the Freudenberg Group, strong corporate values guide us in our aspiration for innovation, efficiency and highest customer focus. With a dedicated team of around 3,500 colleagues, we generate an annual turnover of about 670 million euros.
Benefits
Health Insurance: Rely on comprehensive services whenever you need it.
401K Match: Save for retirement with the company's help.
Performance Related Bonus: When you have an impact, you can reap the rewards.
Vacation: We offer time off to refresh and recharge.
Paid Holidays: With paid-time off, local holidays are all the way more relaxing.
Plymouth, MI
Hybrid Work
Freudenberg Filtration Technologies LP
Role Sales Support Specialist
Responsibilities
Sales Support Responsibilities
Maintain daily communication with Sales & Engineering team.
Prepare and analyses reports including forecasts, pricing, sales and profitability, customer share
Monitor market segments and customer trends
Prepare presentations, reports, and product materials
Verify and maintain pricing files in accordance with contracts and Long-Term Agreements
Track and manage NDA renewals
Monitor customer portals for scorecards and performance matrix, identifying improvement opportunities
Customer Service and Order Management Responsibilities
Process customer orders including EDI, ASN, returns, and order confirmations
Ensure pricing accuracy and compliance with agreements
Monitor and download customer forecast data from portals
Coordinate with Planning and Shipping to mitigate delivery risks
Manage shipment activities, including expedites, tracking, and proof of delivery
Respond to customer inquiries promptly and professionally
Investigate and resolve order, pricing, and invoice discrepancies
Act as backup for other CSR team members as required
Operational and Administrative Responsibilities
Create and maintain material master data in SAP
Support to Accounting activities including payments, credits, debits and returns
Create purchase requisitions for internal and external vendors
Setting up new customer accounts
Maintain accurate electronic and hard copy records
Collaborate with cross-functional teams to improve order processing efficiency
Participate in Continuous Improvement initiatives
Comply with all Health, Safety, Environment (HSE) requirements
Perform other duties as assigned
Qualifications
Associate’s degree in Business Administration, Supply Chain, Sales & Marketing or related field or equivalent experience
2 to 3 years of experience in a manufacturing or technical environment preferred
Proficiency in Microsoft Office, especially Excel (data organization and analysis), PowerPoint, TEAMS
Experience with CRM and SAP systems preferred
Strong analytical skills to evaluate orders, forecasts, inventory, and demand planning data
The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.
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  • Plymouth, Minnesota, United States

Compétences linguistiques

  • English
Avis aux utilisateurs

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