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BDC Representative
- Riverside, California, United States
- Riverside, California, United States
À propos
Do you enjoy helping people? Would you like to create a better service experience from the first conversation with a customer?
Come join our team at Castle Buick GMC in Riverside as a BDC Representative.
What's In It For You:
- 401(K) with company match
- Major medical (50% employee paid premium), Dental, Vision insurance options
- Voluntary Benefits (Accident, Critical Illness, Disability, and more)
- Life Insurance
- Paid Time Off
- Employee vehicle purchase discounts
- Career advancement
What You'll Do:
- Answer customer calls and establish follows-up with sales appointments
- Respond quickly to internet, phone and live chat inquiries using email, scripts and templates
- Provide customers with initial product information and direct them to the appropriate dealership resources
- Present initial financing options based on customer needs
- Follow up with leads that are not ready to make an appointment or no-show
- Participate in team and process development sessions keeping positive relationships with teammates, sales teams and dealership management
- Utilize CRM tracking system daily
What You Bring to the Team:
- Prior experience as a BDC Representative, Call Center Coordinator, or related position
- Excellent teammate with collaborative attitude and eagerness to improve
- Prompt and courteous demeanor
- Positive and hardworking personality
- Strong computer skills
- Valid driver's license
BDC Representative: $16-$18 per hour Compensation will be based on performance and experience; pay ranges may vary from displayed amounts
Compétences linguistiques
- English
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