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À propos
Job Type: Full-Time Work from Home
Hours: 9:00 AM-6 PM EST. After hours as needed
Salary: $36,000-$45,000 K yearly DOE + Commission
About AnswerNet
AnswerNet is the brand name for the AnswerNet family of companies, including AnswerNet, Inc., New AnswerNet Inc., Cerida Investment Corp., ECC (Energy Choice California), Synergy Solutions, TPV.com, and Ansercomm to name a few. Together with our affiliates, AnswerNet operates more than 20 contact centers within the continental United States and Canada. We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, third-party verification, sales, lead qualification, market research, and a host of other contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients, and we process over 125 million interactions per year.
Position Overview Develop and demonstrate solutions for prospects seeking our call center services, in a consultative manner, through company-generated leads and business development efforts. Identify potential sales opportunities from current clients and renew existing clients to drive sales.
Required Qualifications: • Ability to assess needs and match services/solutions, and close sales • Highly motivated, organized, flexible, and able to multitask with effective time management • Strong verbal and written communication skills with a professional phone presence • Active listening skills and good rapport builder • Detail-oriented, logical thought-process, driven • Proficient in Microsoft Office - Word a must • Call center experience helpful
Essential Duties and Responsibilities: • Pursue prospective clients seeking our call center services, with a sense of urgency, from inquiry to close, to drive sales • Use proven sales techniques to sell, build a quick rapport, and demonstrate solutions to match client needs. • Outside-the-box thinker who can recognize additional needs and propose creative solutions with a value on service • Learn and articulate our competitive advantage and niche marketplace. • Understanding of the sales process, including proposal writing, identifying buying motives, and overcoming objections. • Establish realistic and obtainable, short- and long-term goals. • Work within the company CRM with excellent documentation • Write sales proposals and agreements, from approved templates, to establish a clear understanding of the proposed scope of work and deliverables matched to the approved company pricing structure ensure company sustainability and profitability. • Meet or exceed agreed-upon goals • Work collaboratively with all departments to ensure client and company success. • Communicate internally and externally, via telephone, e-mail, or face-to-face (in-person and on-camera webinar) • Regular, consistent, and punctual attendance
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Compétences linguistiques
- English
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