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AvivaAirdrieCustomer Service Advisor - Salary - £26,700 This is a great opportunity for someone who is passionate about delivering outstanding customer care and supporting customers through what can often be a s
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AvivaMilton of CampsieCustomer Service Advisor - Salary - £26,700 This is a great opportunity for someone who is passionate about delivering outstanding customer care and supporting customers through what can often be a s
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AvivaPaisleyCustomer Service Advisor - Salary - £26,700 This is a great opportunity for someone who is passionate about delivering outstanding customer care and supporting customers through what can often be a s
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À propos
If you are looking for a career at a dynamic company with a people-first mindset and a deep culture of growth and autonomy, ACV is the right place for you! Competitive compensation packages and learning and development opportunities, ACV has what you need to advance to the next level in your career. We will continue to raise the bar every day by investing in our people and technology to help our customers succeed. We hire people who share our passion, bring innovative ideas to the table, and enjoy a collaborative atmosphere. ACV is a technology company that has revolutionized how dealers buy and sell cars online. We are transforming the automotive industry. ACV Auctions Inc. (ACV), has applied innovation and user-designed, data driven applications and solutions. We are building the most trusted and efficient digital marketplace with data solutions for sourcing, selling and managing used vehicles with transparency and comprehensive insights that were once unimaginable. We are disruptors of the industry and we want you to join us on our journey. Our network of brands include ACV Auctions, ACV Transportation, ClearCar, MAX Digital and ACV Capital within its Marketplace Products, as well as, True360 and Data Services. At ACV we focus on the Health, Physical, Financial, Social and Emotional Wellness of our Teammates and, to support this, we offer: Multiple medical plans including a high deductible, low cost health plan Company-sponsored (paid) Short-Term Disability, Long-Term Disability, and Life Insurance Comprehensive optional benefits such as Dental, Vision, Supplemental Life/AD&D, Legal/ID Protection, and Accident and Critical Illness Insurance Generous paid time off options, including uncapped vacation days, the greater of 3 paid sick days or in accordance with the applicable state or local paid sick leave law, 6 paid company holidays, 2 floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by applicable law or regulation Employee Stock Purchase Program with additional opportunities to earn stock in the Company Retirement planning through the Company's 401(k) We are seeking a highly motivated and skilled individual to join our team. In this role, you will be responsible for overseeing the sales process at Alliance Auto Auction and working with buyers and sellers to facilitate the buying and selling of vehicles. Responsibilities Promote and sell vehicles through the auction platform to potential buyers, including dealerships, wholesalers, and individual customers. Build and maintain relationships with existing and potential buyers, understanding their needs and providing appropriate vehicle recommendations. Conduct effective sales presentations, showcasing the features, condition, and value of vehicles up for auction, as well as the benefits of working with the company. Communicate auction processes, terms, and conditions to buyers, ensuring their understanding and compliance. Assist buyers in evaluating vehicle options, providing accurate information and answering questions regarding vehicle history, condition reports, and title status. Negotiate pricing and facilitate the bidding process, maximizing sales opportunities. Collaborate with the auction team to ensure efficient and smooth sales transactions, including coordinating vehicle release, paperwork, and payment processes. Actively prospect and identify new leads and potential buyers, utilizing various methods such as cold calling, networking, and referrals. Meet and exceed sales targets, demonstrating a strong sales performance and contributing to the overall success of the auction lot. Maintain accurate and up-to-date records of sales activities, customer interactions, and inventory management. Attend industry events, trade shows, and auctions to expand network and represent the auction lot. Collaborate with other departments, such as marketing, operations, and customer service, to ensure a seamless customer experience. Keep up to date on market trends and competitor activities to inform sales strategies Perform additional duties as assigned. Skills Previous experience in the car auction industry or related role preferred. Proficient in Microsoft office and other auction sales-related software programs Flexibility in schedule and the availability to travel for work related task, conference, extended education and networking. Strong communication and negotiation skills Ability to read, write, speak and understand English. Bilingual proficiency in English or other language is a plus. Ability to work well under pressure and in a fast-paced environment Demonstrated organizational and multitasking skills, with the ability to manage multiple tasks simultaneously in a fast-paced environment. Excellent customer service skills and a commitment to providing a positive experience for all clients Proven communication and interpersonal skills, with the ability to interact professionally with auctioneers, buyers, sellers, and other staff members. Attention to detail and ability to accurately verify and record vehicle information. Familiarity with auction procedures, terminology, and documentation. Valid driver's license with a clean driving record. Our Values Trust & Transparency | People First | Positive Experiences | Calm Persistence | Never Settling At ACV, we are committed to an inclusive culture in which every individual is welcomed and empowered to celebrate their true selves. We achieve this by fostering a work environment of acceptance and understanding that is free from discrimination. ACV is committed to being an equal opportunity employer regardless of sex, race, creed, color, religion, marital status, national origin, age, pregnancy, sexual orientation, gender, gender identity, gender expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires reasonable accommodation, please let us know. For information on our collection and use of your personal information, please see our Privacy Notice. No immigration or work visa sponsorship provided for this position. Compensation : The compensation range for this position is listed in the "Job Details" section at the bottom of this posting. This position is eligible for additional compensation pursuant to ACV's incentive compensation plan. Please note that final compensation will be determined based upon the applicant's relevant experience, skillset, location, business needs, market demands, and other factors as permitted by law.
Compétences linguistiques
- English
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