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  • Emplois similaires à : Greeter/Service Advisor
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Service Greeter - Full-timeNorthtown Automotive Companies • Buffalo, New York, United States
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Service Greeter - Full-time

Northtown Automotive Companies
  • US
    Buffalo, New York, United States
  • US
    Buffalo, New York, United States
Postuler Maintenant

À propos

Service Greeter - Full-time

Northtown Automotive Companies Inc - Amherst, NY

Overview

Salary Range $16.00 - $18.00 Hourly Position Type Full Time Job Shift Full Time (3 day workweek) Education Level Not Specified Travel Percentage None Category Customer Service

Description

Occupational Summary:

Responsible for immediately greeting customers as they enter the dealership and directing them to the appropriate department, as well as ensuring an overall exceptional customer service experience

Schedule: Full-time : 2 shifts available - A full-time, 3-day shift, 7:30am until 9:00pm, that rotates every 4 weeks. Mon/Tues/Wed for 4 weeks, then Thurs/Fri/Sat for 4 weeks) - A full-time, 5 day shift Monday - Friday

Essential Job Functions:

  • Perform prior-to-opening tasks in a timely manner, which includes checking early bird box, moving vehicles, checking/filling inventory levels of supplies, unlocking doors, etc.
  • Immediately greeting all customers and directing them to the appropriate service advisor or team member
  • Locating pre-written repair order and confirming information with the customer
  • Moving vehicles where needed (example: moving car out of service drive into service parking after customer has dropped car off)
  • Monitor customer return times and proactively retrieve cars so that they are waiting for them in the service drive, ready to go.
  • Washing vehicles and/or wiping them down as requested and needed
  • When loaner cars are returned; document all incoming mileage and walk around vehicle. Report any damage and the overall condition of loaner to TSMA. Park loaner in customer parking.
  • Maintain service drive to ensure it is free of dirt, debris, and snow
  • Inspect customer lounge, straightening up of area and refilling coffee/snacks as needed
  • Filing repair orders
  • Road testing vehicles
  • Identify and remove new/used cars in service parking and move to correct location
Qualifications

Qualifications:

  • Professional personal appearance
  • Excellent communication skills
  • Ability to read and comprehend instructions, both verbal and written.
  • Ability to operate smartphone, tablet and/or PC.
  • Ability to be on your feet for the majority of the work day.
  • Valid in-state drivers license.
  • Buffalo, New York, United States

Compétences linguistiques

  • English
Avis aux utilisateurs

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