Offres d'emploi
Trouvez des postes près de chez vous, sur site, hybrides ou à distance.- Emplois similaires à : Customer Service & E-Commerce Supervisor - Full Time
Customer Service Supervisor - Fishing
Johnson Outdoors Inc.Racine
DescriptionAt Johnson Outdoors, home to some of the worlds most innovative and best-known outdoor recreation brands, wecreate amazing outdoor experiences-for adventurers, by adventurers.Innovators fro
Full or Part-Time Customer Service Team Member 72
Crew CarwashWestfieldAt Crew Carwash, our Purpose is to “Create Smiles and Lifetime Customers.” As a Full or Part-Time Customer Service Team Member, you will have the opportunity to join a Glassdoor Best Places to Work an
Full or Part-Time Customer Service Team Member 72
Crew CarwashNoblesvilleAt Crew Carwash, our Purpose is to “Create Smiles and Lifetime Customers.” As a Full or Part-Time Customer Service Team Member, you will have the opportunity to join a Glassdoor Best Places to Work an
Full or Part Time Customer Service Team Member 31
Crew CarwashNoblesvilleAt Crew Carwash, our Purpose is to “Create Smiles and Lifetime Customers.” As a Full or Part-Time Customer Service Team Member, you will have the opportunity to join a Glassdoor Best Places to Work an
Full or Part Time Customer Service Team Member 60
Crew CarwashSt. CloudAt Crew Carwash, our Purpose is to “Create Smiles and Lifetime Customers.” As a Full or Part-Time Customer Service Team Member, you will have the opportunity to join a Glassdoor Best Places to Work an
Full or Part Time Customer Service Team Member 78
Crew CarwashChampaignFull-Time or Part-Time Day Team MemberAt Crew Carwash, our Purpose is to “Create Smiles and Lifetime Customers.” As a daytime Customer Service Team Member, you will have the opportunity to join a Glas
Full or Part-Time Customer Service Team Member 67
Crew CarwashNoblesvilleAt Crew Carwash, our Purpose is to “Create Smiles and Lifetime Customers.” As a Full or Part-Time Customer Service Team Member, you will have the opportunity to join a Glassdoor Best Places to Work an
Call Center - Customer Service Agent (On-Site) - Full Time or Part Time
RenuityMadisonCall Center Agent – Customer ServiceMad City Windows & Baths, a Renuity CompanyFull-Time • Nights & Weekends • Shift Time: 1pm–9pmSaturday & Sunday availability preferredPay: $17.50/hr + Uncapped Bonu
Part Time Customer Service Advisor
EENorth Shields
Location:EE Tyneside (Silver Fox Way, Newcastle upon Tyne, NE27 0QJ)Start Date:July 2026Hours:Part-time (20–25 hours per week)Shift Pattern: Fixed Monday–Friday evenings • 20 hrs: 4:45pm – 9:00pm • 25
Tire Service Supervisor Full Time
BJ's Wholesale ClubColumbiaA World-Class TeamBJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work hel
Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 24
Crew CarwashIndianapolisFull-Time or Part-Time Day Team MemberAt Crew Carwash, our Purpose is to “Create Smiles and Lifetime Customers.” As a daytime Customer Service Team Member, you will have the opportunity to join a Glas
Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 13
Crew CarwashGreenwoodFull-Time or Part-Time Day Team MemberAt Crew Carwash, our Purpose is to “Create Smiles and Lifetime Customers.” As a daytime Customer Service Team Member, you will have the opportunity to join a Glas
Senior Customer Service Sales Representative Part Time
Tailored BrandsUnited StatesJob TitleAbility to work well and consult with associates at all levels and contribute to a positive work environment. Ability to stand and walk for the majority of work shift, frequently bend, squat
Obstetrics and Gynecology (OBGYN) Physician
Women's CareWinter ParkWhy Women's Care in Orlando/Winter Park, FL? Well-established team in the community for 40+ years Wide range of experience within practice Mentorship available for new graduates In office Sonogra
Experienced Mothers Wanted to Help a Growing Family
Roots SurrogacyWinter ParkLooking for a meaningful way to earn significant income while doing something truly impactful?Surrogacy with Roots offers one of the most supported and well-compensated journeys available.What you can
DHS Federal Law Enforcement Career Expo June 16-17 – Jacksonville, FL
U.S. Customs and Border ProtectionWinter ParkDHS Federal Law Enforcement Career Expo June 16-17 – Jacksonville, FLIf you’re ready to explore the rewards and challenges of serving in today’s U.S. Customs and Border Protection,register now for the
Earn $60K-$160K While Helping a Family Grow
Roots SurrogacyWinter ParkLooking for a meaningful way to earn significant income while doing something truly impactful? Surrogacy with Roots offers one of the most supported and well-compensated journeys available. What you
CDL A Home Daily Truck Drivers
Werner EnterprisesWinter ParkDedicated account opportunity available in MacClenny, FLWerner Enterprises has excellent opportunities for Class-A truck drivers in many locations throughout the country. For more than 65 years, Werne
Surrogacy Opportunity with Competitive Surrogate Compensation
Capital SurrogacyWinter ParkBecome a Surrogate with Capital Surrogacy Capital Surrogacy is seeking women interested in becoming gestational surrogates (gestational carriers) to help another family grow through pregnancy and ch
Paid Product Tester
Arroyo MediaWinter ParkCompensation: Varies per assignment. Up to $500 per week.Location: Remote (USA)Company: ProductReviewJobsThank you for your interest in becoming a Paid Product Tester. This opportunity is for completi
Paid Product Tester
Arroyo MediaWinter ParkCompensation: Varies per assignment. Up to $500 per week.Location: Remote (USA)Company: ProductReviewJobsThank you for your interest in becoming a Paid Product Tester. This opportunity is for completi
Have You Had a Healthy Pregnancy? Learn About a Paid Opportunity
Legend Family SurrogacyWinter ParkBecome a Surrogate with Legend Family Surrogacy and make a meaningful difference in the lives of families across the country. If you’ve had at least one healthy pregnancy and meet our basic health qu
Qualified Moms Wanted: Healthy Prior Delivery & age 21-44 ($60k+)
Capital SurrogacyWinter ParkBecome a Surrogate with Capital Surrogacy Capital Surrogacy is seeking women interested in becoming gestational surrogates (gestational carriers) to help another family grow through pregnancy and ch
Home Health Occupational Therapist Full Time 10K Sign On Bonus
Aveanna HealthcareMarion$10,000 Sign On Bonus! Position OverviewWe are looking for an Occupational Therapist (OT) to join our team! You will utilize your clinical expertise to assess, teach, and deliver therapy interventions
Home Health Occupational Therapist Full Time
Aveanna HealthcarePerhamPosition OverviewWe are looking for an Occupational Therapist (OT) to join our team! You will utilize your clinical expertise to assess, teach, and deliver therapy interventions and treatment directed
Customer Service Supervisor - Fishing
- Racine, Wisconsin, United States
- Racine, Wisconsin, United States
À propos
At Johnson Outdoors, home to some of the worlds most innovative and best-known outdoor recreation brands, we
create amazing outdoor experiences
-
for adventurers, by adventurers.
Innovators from the very beginning, we change the way people fish with our breakthrough technology.
Anglers are eager to set their eyes on the newest Humminbird fish finders, get their feet on Minn Kota trolling motor foot pedals, and connect it all wirelessly with the iPilot Link - making it easier than ever to get their hands on more fish.
Come join our amazing Customer Service Team for these leading industry brands!
Check us out on
Humminbird
,
Minn Kota
,
Cannon
,
or find us on Instagram and Facebook!
Based in beautiful and affordable Racine, Wisconsin, at our Headquarters on the shore of Lake Michigan, youll have incredible access to a variety of outdoor activities whether skiing and snowmobiling in winter, or kayaking, fishing, sailing, hiking or more in summer. Close to both Milwaukee and Chicago, the area boasts a wide variety of amenities including a vibrant arts and culture scene and a host of unique, creative dining options.
Hybrid work schedule
What you will do:
The Customer Service Supervisor, oversees daily customer service functions and activities to ensure efficiency, quality, and customer satisfaction. Implements procedures and provides guidance to ensure that customer inquiries and complaints are handled and processed in accordance with company objectives.
Oversees customer service functions including order entry, pricing and promotions, problem resolution, sales support, and customer/consumer communications.
Oversees the sales order entry process ensuring accuracy and timeliness. Assists in assigning shipment dates in conjunction the production and shipping department.
Monitors call quality, volume, and efficiency as well as problem resolution and the resolution of shipping and credit questions. Provides training and guidance to increase quality, effectiveness and efficiency ensuring a continued level of industry leading customer service.
Oversees and performs database and/or website maintenance/administration functions to ensure accuracy and data integrity. Responsible for setting up and maintaining product pricing and promotion programs in the system.
Manages fluctuation in workloads to ensure cost effective departmental operation, including the ability to perform customer service functions when necessary.
Coordinates proactive customer service processes, including communications with dealers and the marketing department, which will ensure a continuing long-term business relationship with the customer.
Coordinates ISO 9000 documentation for all department responsibilities and tasks, insuring continued maintenance of those documents when processes change. Partners with other internal or external departments on sales, customer service and accounts receivable processes.
Performs other duties as assigned.
Supervisory/Management Responsibilities:
Supervises the daily activities for a team, ensures productivity, sets priorities, and manages work schedules. Provides input on resource planning and policy development. Coaches team members on performance, completes performance evaluations and recommends pay actions. Participates in and provides input into hiring and termination decisions.
Provides input into the department budget and control expenses.
What you need to succeed:
High school diploma or equivalent.
Typically requires a minimum of 5 years of customer service experience which includes leading a customer service team and effectively resolving difficult customer concerns within a consumer products industry.
Demonstrated skills and abilities to effectively communicate, verbally and in writing, with customers, internal departments, and external vendors.
Expert level skills in resolving escalated customer calls and concerns to ensure customer satisfaction. Ability to analyze and solve unique issues to effectively bring closure.
Proficiency in using Microsoft Office Products (Word, Excel, and Outlook). Experience using a database to document customer service calls, orders, and issues. Skills in maintaining information and documents on a website.
Excellent skills in and ability to organize, prioritize and multitask effectively.
A few pointers about our culture:
Entrepreneurial spirit and innovation are in our bones! We authentically innovate trusted equipment that gets people out there.
We are laser-focused on our consumers, and passionate about inspiring people to actively engage with the amazing awe of the outdoors again and again.
We strive to create meaningful, healthy change in the world as individuals and as a family of brands.
We value diversity and team members who are willing to wear multiple hats; who take personal initiative, anticipating what needs to be done, and figuring things out to make them happen; but who are also willing to ask for help, to assist others and work together.
What you will receive:
Share in the companys success -
Competitive base salary, with additional earning potential through participation in the annual discretionary cash profit sharing program, and eligibility for annual pay increases.
Find your work/life balance
with generous paid time off and holiday benefits, health insurance and wellness plans.
Further your career
with training opportunities including our tuition assistance program.
Plan for your future
with our 401k with company match and deferred retirement contributions, Sons & Daughters Scholarship program, life and LTD insurance, and more.
All qualified applicants will receive consideration for employment at Johnson Outdoors (and all subsidiaries) without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. Johnson Outdoors is proud to be an affirmative action and equal opportunity employer.
If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, please contact Human Resources at
HRSpecialAccommodations@johnsonoutdoors.com
to let us know the nature of your request and your contact information.
About Us:
JOHNSON OUTDOORS is a leading global innovator of outdoor recreation equipment and technologies that inspire more people to experience the awe of the great outdoors. The company designs, manufactures, and markets a portfolio of winning, consumer-preferred brands across four categories: Watercraft Recreation, Fishing, Diving and Camping. Johnson Outdoors iconic brands include.: Old Town canoes and kayaks; Ocean Kayak; Carlisle paddles; Minn Kota fishing motors, batteries, and anchors; Cannon downriggers; Humminbird marine electronics and charts; SCUBAPRO dive equipment; Jetboil outdoor cooking systems. Founded in 1970 by Samuel C. Johnson, the Company has delivered double-digit compound annual growth over its history, evolving from a single brand into a nearly $663 million global enterprise with around 1,300 employees across 20 countries.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
Compétences linguistiques
- English
Cette offre provient d’une plateforme partenaire de TieTalent. Cliquez sur « Postuler maintenant » pour soumettre votre candidature directement sur leur site.