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À propos
Classification: Exempt / Non-Bargaining Position may be located remote. #LI-Remote Fidium is where next-generation fiber meets next-level opportunity. With a vision to be America's favorite fiber internet and network services provider, we deliver lightning-fast and reliable connections to families, businesses, and communities. Backed by one of the nation's top 10 fiber networks, Fidium is driven by a team of 2,500 employees. We champion innovation, integrity, and continuous improvement-empowering every team member to make a meaningful impact. We are seeking a dynamic and technically skilled
EDW Data & Analytics BI Product Manager
to drive delivery and enhancement of data and analytics capabilities within our
Telecom Enterprise Data Warehouse (EDW) . This role bridges business and technical teams-translating business needs into data and reporting solutions that deliver actionable insights. The ideal candidate will possess strong knowledge of
telecom business processes and KPIs , combined with hands-on understanding of
data modeling, BI development, and analytics platforms
across the
FiveTran, Snowflake, Matillion, Tableau, and Secoda
technology stack. Responsibilities
Product & Delivery Management Serve as the
product owner
for Telecom EDW and BI capabilities-defining, prioritizing, and delivering a roadmap aligned with business objectives. Lead
requirement gathering and elaboration
for data, reporting, and analytics use cases across functions such as network, customer, billing, sales, and operations. Manage backlog, sprint planning, and delivery milestones for EDW and BI initiatives. Coordinate with
data engineers, data modelers, and BI developers
to ensure on-time, high-quality delivery of solutions. Stakeholder & Business Engagement Act as the primary liaison between
business stakeholders and technical teams , ensuring clarity, alignment, and value realization. Partner with business units to
define key metrics, KPIs, and reporting standards . Conduct
data-driven discussions
to validate requirements, interpret analytics outputs, and communicate insights. Translate complex data concepts into business-friendly language for executive and operational stakeholders. Analytics, Reporting & Visualization Oversee design, development, and deployment of
dashboards and reports in Tableau , ensuring accuracy, usability, and consistency across the organization. Define and maintain
data definitions, hierarchies, and governance standards
in collaboration with data management teams. Partner with business analysts to
enhance self-service analytics capabilities . Drive adoption of standardized BI assets to promote a single source of truth. Technical & Data Understanding Collaborate with engineering teams on
data ingestion and transformation pipelines
(FiveTran, Matillion, Snowflake). Understand and guide
data modeling principles
(staging, core, and presentation layers) to support analytical and reporting needs. Leverage
Secoda
for data cataloging, lineage documentation, and metadata management. Contribute to
data quality initiatives , ensuring trust in analytics outputs. Governance & Continuous Improvement Partner with the
data governance
function to ensure alignment with enterprise data standards and compliance policies. Identify opportunities for automation, data reuse, and operational efficiency. Monitor BI system performance and user adoption; propose enhancements where needed. Maintain awareness of
industry trends and emerging technologies
in data and analytics. Qualifications
Bachelor's degree in
Information Systems, Data Analytics, Computer Science, or related field . 4+ years of experience in
Data Analytics, BI Product Management, or Data Product Ownership -preferably within the
Telecom sector . Proven experience with:
Tableau
(dashboard design, visualization best practices) Snowflake
(understanding of schema, performance, and data organization) FiveTran
and
Matillion
(familiarity with ETL/ELT workflows and data pipelines) Secoda
(data catalog and documentation management) or similar tool
Strong understanding of
data modeling concepts
(star/snowflake schemas, fact/dimension tables). Experience defining and tracking
Telecom KPIs
(subscriber metrics, churn, ARPU, network utilization, etc.). Solid grasp of
SQL
and ability to interpret or validate analytical queries. Demonstrated ability to manage complex stakeholder relationships and prioritize competing business needs. Preferred Qualifications: Experience with
Agile/Scrum
delivery frameworks and tools (e.g., Jira, Azure DevOps). Familiarity with
data governance frameworks
and
metadata management practices . Previous experience supporting a
Telecom EDW or analytics transformation program . Exposure to
data observability ,
dbt , or
data quality frameworks
is a plus. Soft Skills: Excellent communication and stakeholder management abilities. Strong analytical mindset with attention to detail. Strategic thinker who can connect technical capabilities with business value. Comfortable working cross-functionally in fast-paced, evolving environments. Passionate about data-driven decision-making and business intelligence excellence.
Benefits Offered
We are proud to offer a comprehensive and competitive benefits package: 401(k) matching Medical, Rx, Dental and Vision insurance Disability insurance Flexible spending account Health savings account Life insurance Tuition reimbursement Paid vacation and personal days Paid holidays Employee Assistance Program Annual bonus program to eligible employee's based upon organization performance
Salary
Pay range (commensurate with skills and experience): $76,000 - $107,000 Annual Salary Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, marital status, familial status, genetics, disability, age, veteran status or any other characteristic protected by law.
Compétences linguistiques
- English
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