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Audi Technology Expert
- Greenville, North Carolina, United States
- Greenville, North Carolina, United States
À propos
Audi Greenville, a Pecheles Automotive Dealership Greenville, NC
Full-Time, one Saturday per month | $38,000-$45,000 + Benefits
About the RoleAudi Greenville is hiring an Audi Technology Expert the first smile our customers see when they pull onto the lot and the last trusted face they see when they drive home in their new Audi. This is a unique hybrid role that blends hospitality, product expertise, and customer care. If you love cars, love people, and get genuinely excited about explaining how a virtual cockpit works for the tenth time that week, we want to meet you.
You'll be the connective tissue between our showroom, our sales team, and our guests making sure every visitor feels welcomed, informed, and confident from the moment they arrive through long after they've taken delivery.
What You'll DoGuest Arrival & Showroom Experience
- Warmly greet every customer who walks in or pulls up to the dealership
- Quickly identify whether they're here for sales, service, pickup, or just browsing
- Gather key information about their vehicle interests and needs
- Hand off qualified buyers to the right salesperson with context, so they don't have to repeat themselves
Vehicle Delivery & Product Expertise
- Lead new and pre-owned vehicle deliveries, walking customers through features like MMI, Audi virtual cockpit, driver assistance systems, charging (for e-tron models), and pairing their phone
- Make sure every customer leaves feeling confident behind the wheel not overwhelmed
- Set up myAudi accounts, Audi connect services, and any apps the customer wants configured
Aftersales & Follow-Up
- Conduct post-delivery follow-up calls and check-ins to answer questions and surface any concerns
- Reach out to past customers for service reminders, satisfaction surveys, and brand events
- Help resolve small tech or feature questions by phone, text, or a quick return visit
Lot & Showroom Support
- Help keep the lot organized, vehicles staged, and the showroom presentation sharp
- Move and stage vehicles for deliveries, photography, and test drives
- Support the sales team with whatever else keeps the day running smoothly
- Genuine people skills you're warm, curious, and comfortable starting conversations with strangers
- A real interest in cars and technology (Audi experience is a big plus, but we'll train the right person)
- Comfort with smartphones, tablets, infotainment systems, and walking others through tech they've never used
- Strong communication skills, both in person and over the phone
- Professional appearance and the kind of reliability a luxury brand demands
- Valid driver's license with a clean driving record
- Ability to work one weekend per month
- High school diploma or equivalent; some college preferred but not required
- Previous experience in automotive, hospitality, luxury retail, or customer-facing tech role (Apple Store, Tesla, Genius Bar, concierge, etc.)
- Familiarity with Audi, VW Group, or other premium brands
- Bilingual skills
- Competitive pay: $18 per hour+ performance bonuses
- Medical, Dental, and Vision insurance
- 401(k) with company match
- Paid time off (Earn 3 day's vacation at 6 Months)
- Employee vehicle purchase and service discounts
- Ongoing Audi brand and product training (including factory certifications)
- A career path into sales, service advising, or management for those who want to grow!
Pecheles Automotive is an equal opportunity employer.
Compétences linguistiques
- English
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