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ServiceNow Implementation Specialist (w/m/d)
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ServiceNow Implementation Specialist (w/m/d)
- Oberkochen, Baden-Württemberg, Germany
- Oberkochen, Baden-Württemberg, Germany
À propos
HENSOLDT ist ein führendes Unternehmen der europäischen Verteidigungsindustrie mit globaler Reichweite. Das Unternehmen mit Sitz in Taufkirchen bei München entwickelt Sensor-Komplettlösungen für Verteidigungs- und Sicherheitsanwendungen.
Als Technologieführer treibt HENSOLDT die Entwicklung der Verteidigungselektronik und Optronik voran und baut sein Portfolio auf der Grundlage innovativer Ansätze für Datenmanagement, Robotik und Cybersicherheit kontinuierlich aus.
Unsere Produkte sind einsetzbar in den Bereichen Space, Air, Land, Sea, Security, Cyber & Information Space.
2023 erzielte HENSOLDT einen Umsatz von 1,85 Milliarden Euro. Nach der Übernahme der ESG GmbH beschäftigt das Unternehmen circa 8.500 Mitarbeiter. HENSOLDT ist an der Frankfurter Wertpapierbörse im MDAX notiert.
Der Bereich "IM Service & Support" sucht am Standort in Ulm, Taufkirchen oder Oberkochen zum nächstmöglichen Zeitpunkt einen
ServiceNow Implementation Specialist (w/m/d)- Unterstützung beim Betrieb der ServiceNow Plattform
- Interner ServiceNow-Experte für bestimmte Module (z.B. GRC, HSE) / Capabilities (z.B. AI, Mobile) und Ansprechpartner für die Service Owner / Product Owner
- Interne Kundenanforderungen in Konzepte und entsprechende Lösungsdesigns überführen
- Implementierung von abgestimmten Lösungsdesigns entsprechend dem HENSOLDT internen agilen Entwicklungsprozesses
- Proaktives identifizieren von Verbesserungen
- Dokumentation von Implementierungen
- Übernahme von Projektaufgaben im Bedarfsfall auch als Projekt / Teilprojektleiter
- Entwurf und Implementierung von ServiceNow-Lösungen, die den Geschäftsanforderungen entsprechen
- Analyse bestehender Systeme und Prozesse zur Identifizierung von Optimierungspotenzialen
- Zusammenarbeit mit verschiedenen Stakeholdern, um technische Anforderungen zu erfassen und Lösungen zu entwickeln
- Unterstützung bei der Integration von ServiceNow mit anderen Systemen und Anwendungen
- Steuerung und Qualitätssicherung der technischen Implementierungen, inkl. Sicherstellung der Einhaltung von Best Practices und Sicherheitsstandards
- Erfolgreich abgeschlossenes Studium der (Wirtschafts-) Informatik oder eine Ausbildung im Bereich Informatik/Anwendungsentwicklung oder vergleichbar
- Mehrjährige Berufserfahrung in IT-Projekten sowie in der Konfiguration und der Anpassung der ServiceNow Plattform
- Erfahrung im Betrieb der ServiceNow Plattform
- Erfahrung (Einführung, Weiterentwicklung oder Support) mit mind 2. ServiceNow Modulen (z.B. ITSM, ITOM, HRSD, SPM, GRC, HSE, SecOps)
- Die ITIL-Terminologie, eine agile Arbeitsweise und die ServiceNow Development Methodology sind keine Fremdwörter
- CSA und mind. eine CIS-Zertifizierung wünschenswert
- Sehr gute Deutsch- und Englischkenntnisse
- Flexible Arbeitszeiten & Work-Life-Balance
- Vergütung & Sozialleistungen
- Persönliche & berufliche Entwicklung
- Arbeitsatmosphäre
- Gesundheit & Vorsorge
- Mobilität & Nachhaltigkeit
Compétences linguistiques
- German
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